Office Manager

• Coordinate administration and general office workflow
• Supervise (direct and/or indirect) office administrative staff, facilitate communication within the company, assist in development of procedures to make the office more efficient and productive.
• Guide office activities: seeking out opportunities to improve company policies; making sure the office environment is safe and secure and that the flow of communication and information is effective.
• Prepare reports, memos, administrative information in support of executive management team.
• Assist in organization of company and Executive Management teams, minutes, calls and related information.
• Assist Executive management team to manage his/her outlook calendar.
• Supervise and assist in maintenance of company files.
• Assist CPA/HR Manager in onboarding employees.
• Works with HR to maintain labor law posting for facilities.
• Assist Executive management and coordinates training activities and key employee development activities.
• Organizes company philanthropic events and company celebrations.
• Assist Business Manager in maintaining accruals spreadsheets and interacts with customers on advertising, markdowns, coupons, etc. Approves margins adjustments and other customer requests for deductions.
• Responsible for maintaining current insurance coverage on business policy, Certificates of Insurance, etc.
• Handle highly escalated claims including insurance claims and any other claims that have been submitted to the CEO (all customers.)
• Supervise CSR in managing cash gift cards with assistance from RSVP; purchase cards and manage mailing list.
• Assists the Executive management team in review and approval of expense reports and some AP related tasks such as General Ledger coding.
• Assist in the Executive management team to help in filing and organizing invoices, receipts, and payments as required by the team (OA)
• Serve as liaison between staff and management by analyzing and interpreting data for company procedures, policies, and workflows.
• Ensuring adherence to company policies by all team members, including sales office hours, PTO, etc.
• Support operations and sales as needed with organizing paperwork for line reviews and style out as needed.

• Ability to write reports.
• Communications and collaboration: collaborate with other administrators and support personnel, management, and clients on a regular basis.
• Organizational skills: The ability to maintain order helps ensure executives don’t miss appointments or deadlines.
• Exceptional verbal, written, and visual communication skills.
• Possesses strong attention to detail.

• Ability to work efficiently in a high demand, team oriented, and fast-paced environment.
• Experience in the furniture industry preferred.

• Bachelor’s degree (or equivalent), preferably in computer science, mathematics, business management, or economics
• Ability to present findings in a polished way.
• Excellent communication skills, both written and verbal, are necessary.
• Proficiency with statistics and dataset analytics (using SAP, Microsoft Programs, Excel)
• Entrepreneurial mindset, with an innovative approach to business planning

Graham Personnel Services