ERP Systems Project Manager (Albany, NY)

• Develop and monitor project plans, scope, timelines, resources, and risk management strategies.
• Ensure the efficient organization of project activities, project meetings, cooperation with the project stakeholders, budget and schedule.
• Manage all communications and project activities important to CDTA Board of Directors, Senior Staff and third-party project stakeholders.
• Report project progress and performance metrics to management.
• Perform other general project management duties, as required.

• Manage application performance, security, updates, training, technical support and infrastructure maintenance.
• Manage the system interfaces integrated with ERP applications.
• Optimize system performance, perform software updates, provide technical support and maintenance, and support information security compliance requirements.
• Prepare and maintain documentation of application modules and related systems.
• Perform other technical duties on an as-needed basis.

• Manage the ongoing development of ERP systems. Includes installation, training, configuration, troubleshooting, gathering input and feedback from stakeholders to define and improve ERP systems, implementing new modules and developing new features.
• Manage ERP systems continuous improvement activities to support data driven decision making and high levels of data integrity across all ERP applications.
• Support operational performance management, quality assurance, internal auditing, business process improvement, and strategic planning initiatives.
• Produce reports using SQL query/reporting tools for monitoring data quality, performance, and archiving purposes. This may include verifying, analyzing, updating, publishing, and correcting data for special reports and analysis.

• Systems, Computer Science, Data Science, Engineering or related field.
• A minimum of five years hands-on experience in enterprise level support, project management, development, and/or administration with work in software application support preferred.
• Demonstrated expertise in analytical and problem-solving skills, with a proven track record of using data to drive strategic decisions and process improvements.
• Proven leadership, communication, facilitation, and project management skills, with a history of successfully guiding cross-functional teams to achieve shared goals and objectives.
• Proficiency with software programs including Windows, Office applications, and data publishing methods.
• Familiarity with asset management, human capital management, financial management, transit regulations, and industry best practices preferred.

• This position does not require manual labor (heavy lifting) or significant travel. Work in the field is required to correct and/or validate service data. This position may require 24/7 technical support and remote access for “off-site” administrative support.
• All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.
• This job description in no way implies that these are the only duties to be performed by the employee occupying this position. Furthermore, the company reserves the right to add or to revise an employee’s job duties at any time at its sole discretion.

• Opportunities for professional growth, training, and certification.
• Collaborative, mission-driven work environment where your contributions make a regional impact.
• A chance to modernize public transit operations and improve services for thousands of daily riders.

Cygnus Manufacturing Company