Field Service Technician (Level 3)
PepsiCo
- Indianapolis, IN
- $23.65 per hour
- Permanent
- Full-time
- Repair and perform preventative maintenance on marketing equipment
- Unload and reload with products as necessary
- Repair and maintain sealed refrigeration systems
- Complete all refrigerant documentation in accordance with EPA regulations
- Educate customers on basic equipment repair and upkeep procedures
- Install equipment by making holes and route lines to connect products to dispensing unit, connecting water and gas supply and finding drains for units with ice. For box syrup, build racks and connect lines
- Fill installed equipment and adjust to proper mixture
- Drive to location, evaluate situation and perform necessary work (may include plumbing, electricity, refrigeration, carpentry)
- Collect accurate and complete equipment and customer information
- Remove old parts and replace with new parts * Maintain parts inventory on service truck
- Establish positive relationship with contacts at service calls
- After each call, complete documentation on e-pad
- Transport miscellaneous items (e.g., compressors for repair/scrap, cardboard for recycle, etc.)
- Follow all safety requirements, regulations, and processes
- Follow all driving rules and regulations when operating company vehicle
- Maintain OEM certifications
- Regular, reliable, predictable attendance
- 18 years or older
- 21 years or older if CDL Required
- Valid CDL license (if required)
- Pass DOT Physical and DOT Road-test if required
- Adhere to DOT Regulations
- Requires applicable state/local and EPA refrigeration certifications
- Must be able to pass refrigeration certification Type I/Type II practices (if applicable)
- Working with mechanical systems (e.g., knowing mechanical concepts, troubleshooting and repairing appliances, performing basic household repair in plumbing, circuits, fuses, and electrical components, operating hand tools and power tools, etc.)
- Serving customers (e.g., resolving customer issues, ensuring appropriate communication with store managers, following up on customer requests, etc.)
- Working with basic refrigeration systems (e.g., understanding refrigeration cycle, Freon, compressors, evaporators, condensers, etc.)
- Working with electrical systems (e.g., understanding flow, wiring, outlets, etc.)
- Working with plumbing (e.g., working with drains, water supply, ice makers, shut-off valves, sweating copper, filtration systems, etc.)
- Equipment installation (e.g., HVAC, refrigeration, auto, copiers, fountain products, etc.)