Scheduling Coordinator - NYC Metro

New York City, NY
$19.00-21.00 per hour
Permanent
Full-time

17 days ago
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Super Soccer Stars is looking to hire a full-time Scheduling Coordinator to join our team in NYC!We are seeking a Scheduling Coordinator who is passionate about youth development, athletics, and fostering strong community relationships. This role is essential to ensuring the day-to-day operations of our programs run smoothly by scheduling coaches, communicating important updates, and problem-solving in real-time.You will report directly to the Scheduling Supervisor and work closely with the Operations Manager to ensure seamless program delivery across all sites.This is an in-person position, Tuesday through Saturday, with the possibility of remote flexibility in the future based on performance and organizational needs. Please only apply if you are able to work in person on the required days.Who are we?We’re a diverse and committed group that values teamwork, creativity, and a shared passion for delivering high-quality children’s programming. Our mission is to provide the best youth sports experience for families across the city—and we’re growing every day.Day-to-day operations:

Scheduling & Staffing

Coordinate daily, weekly, and seasonal schedules for coaches using our web-based staffing system
Ensure all classes are fully staffed to meet Youth Athletes United standards and maintain coach consistency
Maintain proper child-to-coach ratios across all programs
Schedule staff according to program-specific needs and qualifications
Track and process time-off and sick leave requests
Manage last-minute coverage needs and ensure all sessions are staffed
Coach Communication & Support

Serve as the point of contact for coaches with scheduling questions or changes
Respond to incoming calls and emails from staff
Share timely updates with coaches regarding classes, locations, or staffing changes
Flag and report any schedule discrepancies or concerns to the appropriate departments
Communicate updates clearly and promptly via email, Slack, or other internal tools
Operational & Administrative Support

Maintain accurate staffing records and produce daily/weekly reports
Communicate coverage gaps or operational concerns
Identify staffing trends and propose solutions to improve retention and efficiency
Support additional staffing or operational needs as assigned

Schedule:

In-office, Tuesday through Saturday
Must have early morning availability
Schedule may shift slightly based on seasonal needs
Remote work may be considered in the future based on performance and organizational needs

Requirements

Must be able to work Tuesdays - Fridays (8:30 AM - 5:30 PM) & Saturdays (7:30 AM - 4:30 PM)
Strong organizational and communication skills
Familiarity with tools like Google Sheets, scheduling software, and Slack
Ability to adapt/respond to different personality types and coaching styles
Personable, hard-working, outgoing, and energetic
Demonstrates personal initiative and the ability to problem-solve
Comfortable working independently and proactively on projects and responsibilities
Highly organized and efficient in a fast-paced environment
Able to multitask and respond calmly under pressure
1–2 years of experience in staffing, scheduling, HR, or program coordination (preferred but not required)

Benefits

Hourly Pay: $19-$21/hour, based on experience
Friendly, team-oriented work environment
Excellent growth potential within a fast-growing organization
Opportunity to make a real impact on youth development and community programming

Super Soccer Stars