Sales Lead
The Salvation Army
- Gilroy, CA
- Permanent
- Part-time
- Opportunity for career growth
- Paid time off
- Employee Discounts
- Employee Referral Bonuses
closing procedures, point of sale operations, inventory management and rotation, ARC merchandising standards (CNO
Standards) and donations.
2. Assumes responsibility for all day-to-day store operations (including personnel and cash handling) in the absence of the
Store and/or Assistant Manager. Discuss concerns with District Sales Manager.
3. Assists Store Manager to monitor and analyze key performance indicators to drive store sales and increase profitability
as projected by budget and goals set by Command Retail Directors and Command Administration.
4. In the absence of the Store Manager and Assistant Manager - Schedule Store Employees to ensure appropriate coverage
in store and donation center. Coordinate daily morning and shift change team meetings. Provides coaching, training, and
development to the Store Employees. Responsible for processing of paperwork per Review Standards, especially as it
relates to Time and Attendance compliance.
5. Ensure high levels of Customer and Donor satisfaction through excellent service to meet their needs while also
maintaining good Community relations. Develop strategies to improve service to maximize the customer experience.
6. BRP (Back Room Processing) – Support Store Manager to ensure Back Room Processors/Warehouse Associates work
effectively and efficiently to meet daily processing goals.
7. Responsible for supervision, support, and conduct reporting of program Beneficiaries if or when Work Therapy
Assignments are put in place at the store.
8. In the absence of the Store Manager and Assistant Manager - Responsible for the protection and security of store
currency, inventory, and property. This includes safe funds (including daily logging of cash deposits), bank deposits,
products for sale, store equipment, and building security.
9. Ensure building is secured during non-operating hours with alarm system arming and alert protocol.
10. Assures that safety measures are established and maintained consistent with ARC policy and governmental regulations,
and that safety issues and incidents are reported immediately. Assists Store Manager and Assistant Manager with
conducting and recording mandatory Weekly Store Meetings.
11. May transfer or be relocated to other stores based on business needs.
12. Completes all tasks (written or verbal) as assigned by the District Sales Manager, Command Retail Directors and
Command Administration.POSITION OBJECTIVES:
- To provide customers with the best selection, exceptional service and well-organized stores so we can offer spiritual, social,
- Create a positive and mentoring environment for Beneficiaries (ARC rehabilitation program participants) through
- High School diploma/GED
- Must have a minimum of one-year previous retail experience and Supervisory experience preferred.
- Must pass background check, which will include Criminal History and Sex Offender Registry.
- Ability to communicate effectively with management, fellow store employees, customers, and donors.
- Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis.
- Ability to grasp, push, pull objects such as files, file cabinet drawers, clothing carts, merchandise carts, rolling clothing racks, fixtures, furniture dollies, platform trucks and carts, hand trucks and miscellaneous carts.
- Ability to lift up to 50lbs.
- Ability to perform various repetitive motion tasks.
- Problem Solving – Identify & resolve problems promptly; gather, analyze information, and develop solutions.
- Oral Communication - Speak professionally, clearly, and persuasively in a variety of potentially challenging situations;
Leader: Inspires teammates to follow them
Team Player: Works well as a member of a groupEducation : High School or EquivalentExperience : 1 years: Retail Supervision