Service Advisor

Acts Fleet Maintenance

  • Knoxville, TN
  • Permanent
  • Full-time
  • 8 days ago
  • Apply easily
Join a Company Built on Stability, Growth, and Excellence!Founded in 1989, Acts Fleet Maintenance has built a strong reputation for delivering top-tier service in the transportation industry. With decades of success and continued expansion, we are proud to offer a rare opportunity for a multi-talented Service Advisor to become a key part of our team.
We’re looking for someone ready to manage branch success, provide exceptional customer service, and help drive ongoing growth in a dynamic, fast-paced market.
What We Do:
  • Preventive Maintenance (PM) Inspections
  • DOT Inspections
  • Mechanical Repairs
  • Tire Services
  • And much more in the ever-evolving transportation industry!
What You’ll Be Doing:
  • Serve as the main liaison between customers, technicians, and internal teams
  • Schedule service appointments and follow up on existing customer needs
  • Maintain steady workflow and track vehicle service timelines
  • Ensure a high level of customer satisfaction through clear communication and proactive service
  • Support the overall branch operations with a focus on excellence and efficiency
What We’re Looking For:
  • Industry Knowledge: Automotive or transportation industry background preferred. Previous Service Advisor.
  • Attitude: Enthusiastic, positive, teachable
  • Dependability: Punctual and reliable with strong time management
  • Skills:
  • Verbal communication
  • Data entry and reporting
  • Organizational and multi-tasking abilities
  • Customer-focused with general consulting and objection-handling strengths
  • Proficient in computer and scheduling system skills
Why Join Acts Fleet Maintenance?
  • Be part of a team with over 30 years of trusted service
  • Opportunity to grow within a stable, respected company
  • Work in a supportive environment with real impact on your branch's success
  • Competitive compensation and potential for advancement
Pay Range from $50,000 plus commissionJob Type: Full-timeBenefits:
· Health Insurance – 100% company-paid single coverage, giving you peace of mind with no out-of-pocket premium costs.
· Dental Insurance – Keep your smile healthy with comprehensive dental coverage.
· Vision Insurance – Affordable vision care to help you see clearly.
· Paid Time Off (PTO) – Generous paid time off to relax, recharge, and spend time with family.
· 401(k) Retirement Plan – Build your future with a 3% company match.Ability to Commute:
  • Knoxville, TN 37918 (Required)
Ability to Relocate:
  • Knoxville, TN 37918: Relocate before starting work (Required)
Work Location: In personPowered by JazzHR

Acts Fleet Maintenance