Field Operations Support Assistant (part-time)

Service Corporation International

  • North Hollywood, CA
  • $17.00-21.00 per hour
  • Permanent
  • Part-time
  • 2 days ago
Our associates celebrate lives. We celebrate our associates.Consider the possibilities of joining a Great Place to Work!Provides administrative and clerical support to a funeral home, cemetery, crematory or a combination of these facilities. Duties include greeting the public and providing general information on services offered in a polite manner with a goal to meet and exceed customer expectations.JOB RESPONSIBILITIES
  • Prepares death certificates, prayer cards and related documents
  • Completes required permits and or certificates
  • Prepares and processes Veteran’s Paperwork
  • Prepares marker monument placement paperwork
  • Ensures required documentation to support requested products and services are accurate and complies with state/federal regulations and company rules
  • Prepares and distributes daily schedules, reports, and documents
  • Receives and processes payments and contracts
  • Coordinates the ordering of memorials and related products and the control of storage inventory for vaults and markers
  • Orders office supplies
  • Oversees the processing of installation orders to grounds and maintenance departments
  • Processes accounts payable transactions
  • Assists with the preparation of obituaries
  • Assists Location Management, Sales, Family Service Counselors and payroll as needed
  • Acts as backup to Receptionist
  • Greets family members and friends
  • Communicates client family’s needs promptly and accurately to the appropriate staff member
  • Conveys a sense of concern and empathy with client family members at all times
  • Responds to customer inquiries via telephone, internet and in person
  • Maintains professional and cooperative relationships with county clerk, medical examiner and physicians
MINIMUM REQUIREMENTSEducation
  • High School or equivalent
Experience
  • 1 - 2 years of experience in an office clerical or customer service capacity required
  • Experience working in a customer-focused and fast-paced professional environment required
Knowledge, Skills & Abilities
  • Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experience
  • MS Office Suite experience preferred
  • Basic mathematics skills required
  • Good verbal and written communication skills
  • Strong organizational skills and detail oriented
  • High level of compassion and integrity
  • Ability to maintain confidentiality
Compensation:Salary: $17.00/hr - $21.00/HrBenefits:Part-time associates working an average 20 hours a week may be eligible for 401(k).As part of your pre-employment background check, your criminal conviction history will be verified given that this role requires the following material job duties: Working with or around client families, colleagues, and working with confidential information. Convictions creating a direct, adverse, and negative relationship with the identified job duties may result in withdrawal of a conditional job offer.Postal Code: 91606Category (Portal Searching): Administration and ClericalJob Location: US-CA - North Hollywood

Service Corporation International