Description :Risk & Insurance Claims AnalystRole supports the day-to-day operations of the internal and external claims management teams to ensure effectiveness and efficiency of risk transfer and risk mitigation processes.The ideal candidate needs excellent quantitative and analytical skills and the ability to apply those skills across a variety of risk management and financial frameworks.WHAT YOUR DAY WILL LOOK LIKE
Maintain formalized claims service standards with service providers, outside claims adjusters and third-party insurance claim administrators and provide feedback on enhancements and changes to the program as needed.
Oversee claims handling and coordinate with legal counsel, third-party adjusters, and internal leadership to determine resolution strategies and provide recommendations for claims settlements based on policy provisions.
Analyze claims and risk exposures with detailed root cause analysis / corrective action metrics, financial impact analysis and cost of risk trending.
Coordinate with other areas of the company with claims management responsibility for insured claims and self- insured claim administration issues relating to coverage interpretation or other matters relating to the insurance program.
Provide feedback on the development and enhancement of internal policies and procedures regarding claims management and other risk control programs.
Implement and monitor risk control initiatives and incentive programs.
Attend and lead training sessions on risk control and claims management.
Provide claims and risk input for actuarial loss projection methodology, insurance expense allocations, and loss analytics.
Produce risk and claims management monitoring reports to support accounting and business unit management.
Analyze claims data to identify trends and areas for improvement.
Assist in RMIS type system administration and report development.
May be required to operate a company vehicle.
Provides excellent customer service to all internal and external customers.
EDUCATION & EXPERIENCE
Bachelor's degree, in risk management, insurance or related field, or five years experience is required.
Professional designation related to insurance claims competency is strongly preferred.
SKILLS & QUALIFICATIONS
Competency with risk management information systems and/or the TPA claims system.
Leadership and teambuilding skills.
Decision-making skills.
Organizational skills.
Advanced computer skills including working knowledge of Microsoft Office and Excel are required.
Travel by various means for claims-related matters up to 15% of the time is required.
Valid U.S. driver's license is required to drive a company vehicle.
Ability to read, write and speak in English is required.
Why Ashley?We’re not just building furniture—we’re building a better workplace. Join a company that believes in investing in its people and prioritizing health, performance, and personal growth.Apply Today and Be the Driving Force Behind a Healthier Ashley Workforce!Who We AreAt Ashley, we’re more than a business…we’re family. As the largest manufacturer of home furnishings in the world, we know what it takes to build incredible furniture and future leaders. We’re problem solvers with the grit to persevere during challenging times and innovators who won't coast when times are good. We create solutions, not excuses. And never settle for the status quo. It’s the reason we’re always searching for better ways to deliver an exceptional customer experience. That's why Ashley Furniture is #1 in our industry.Ready to grow? You’ve come to the right place. Ashley Furniture has a “Growth Mindset”, and once you join our team, you’ll learn from the best in the business.Apply today and find your home at Ashley!Benefits We OfferHealth, Dental, Vision, and Employee Assistance ProgramPaid Vacation, Holidays, and Your Birthday offGenerous Employee Discount on home furnishingsProfessional Development OpportunitiesAshley Wellness Centers (location specific) and Medical TourismTelehealth401(k) and Profit SharingLife InsuranceOur Core ValuesHonesty & Integrity
Without hesitation, uses candor and is direct in communication
Is tough-minded in working in and meeting the demands of reality
Always tells the truth and follows through on commitments
Passion, Drive, Discipline
Enjoys working hard and pursues work with energy, drive and willpower to finish
Is disciplined in developing consistency into work processes
Is focused and relentless in achieving goals
Continuous Improvement/Operational Excellence
Fights to take costs and waste out of the system
Seeks to understand "why" something works the way it does, and through study and improvement determines how to better all processes and systems
Strives for more in all areas of work by developing measurements, setting goals and then working on ways to exceed goals through problem solving methods that look beyond the obvious
Dirty Fingernail
Does not rely on reports to run the business, but rather goes to the work that is being done and sees if the work is being done right for him/herself
Has an insatiable curiosity and takes a "Go and See" approach to understand the current state of the business and the competitive realities
Takes a hands-on approach to tackle problems and demonstrates critical thinking through use of effective questioning…asking the 5 "Whys"
Growth Focused
Understands the customer’s needs and wants, then challenges current ways of doing business that inhibits growth and organizes work to meet those needs
Is competitive by studying the competition and is aggressive in looking for ways to beat them
Strives to be the BEST by improving quality of processes, reducing costs, doing more business, being profitable, and growing the business
We are an equal opportunity employer and provide a drug-free working environment. While Ashley appreciates the interest of all candidates only those meeting specific position requirements may be contacted. Principals only
