Manager Training Sales (Japanese-Speaking)

Hilton Grand Vacations

  • Honolulu, HI
  • Permanent
  • Full-time
  • 2 months ago
The Sales Training Manager position acts as our lead educator and is responsible for the analysis, development and facilitation of consistent sales learning .The position is an integral part of teaching brand ambassadorship and building a sales force that performs at the highest level of professional excellence. The objective of building a more efficient, profitable sales force is also part of the duties as well as the development of the whole sales training team. This position is evolving and may have the tasking adjust as the sales platform changes.Here's why you'll love it here - We offer an excellent benefits package to our full-time Team Members that include:
  • Base Annual Rate of $102,000 plus bonuses governed by a compensation plan.
  • An outstanding earnings package that includes base pay and monthly bonuses.
  • Excellent health care options that start on your first day.
  • Paid Time Off that allows for adventure, rest, relaxation and recuperation.
  • Retirement Savings Plan with percentage company match and Stock Purchase options.
  • Our Go Hilton Team Member Travel Program offers deeply discounted rates and 50% off at participating hotel-operated restaurants. Pass the savings on to family and friends since HGV allows you to share additional discounted room nights per year.
  • And so much more!
HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we've received is the continued loyalty of our Owners, Members and Guests. We've also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.Schedule Details:Our Sales Department operates 7 days per week. Hours of operation may vary based upon business needs.Additional Responsibilities Include:
  • Support the Senior Sales Manager and the Directors in achieving maximum sales efficiencies and results.
  • Be a knowledgeable educator in Max, Hilton Honors points and Hawaii and US trust Collection within the first year in this role.
  • Align onboarding and weekly site training schedules-coordinate to serve Hawaii region needs.
  • Coach sales team members to improve their overall sales performance through one-on-one counseling, classroom modules, ride-alongs, and study materials
  • Coordinate morning meeting content and schedules for “The Morning Show”. Assist with EOD reporting.
  • Review efficiency and production reports for SE and SM ICU training.
  • Conduct train-the-trainer sessions and ongoing development sessions for training staff and site management.
  • Deliver and ensure that New Hires are properly trained and understand Company culture and guidelines to aid in successful acclimation to Hilton Grand Vacation's values and performance goals. Align malama mentality with training culture.
  • Communicate new product initiatives and policy or procedural changes that impact training programs or relevant material.
  • Maintain all sales education materials including regular updates using MS Word, PowerPoint, and Publisher.
  • Educate sales team on learning curriculum that includes Virtual and special Market Segment training as well as Product price promo strategies.
  • Educate SM's and SM II's on HPPS and MPS one-on-one meetings.
  • Support and collaborate with sales leaders to conduct product and sales sequence development workshops.
  • Assist in developing tools to benchmark and identify top industry practices and new developments in learning in both employee and technological management systems.
  • Additional tasks as assigned by Management, as needed, to promote business objectives.
Qualifications - ExternalWhat are we looking for?Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. We believe that at the core of our company's success are our Team Members! To fulfill this role successfully, you must possess the following minimum qualifications and experience:
  • Minimum of 2 years in Sales, working with Action and In-House lines and/or a training environment and 2 years of experience within a branded timeshare organization
  • Fluency in Japanese and proficiency in English (reading, writing, speaking)
  • Minimum 1 year of people management and/or experience leading a team as a Sales Leader / TO Sales Closer
  • Able to accommodate a flexible schedule including weekends, evenings, and holidays; Ability to travel up to 30% of the time as needed
  • Strong relationship skills and the demonstrated ability to manage key partners across fields
  • Experience facilitating and collaborating with groups or teams within an organization
  • Experience training and/or coaching others to reach peak results
When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life.We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Hilton Grand Vacations