Front Desk Agent / Night Audit - Hampton Inn, Auburn Hills
Hampton by Hilton
- Auburn Hills, MI
- Permanent
- Full-time
- Verify the status of all wake-up call requests and ensure they are properly handled.
- Balance all cash receipts and work performed during the audit shift. Make deposits of cash.
- Prepare the front office for the 'A' shift and reset day's business.
- Act as a Guest Service representative and manager on duty during the nighttime hours.
- Act as PBX operator during the audit shift.
- Attend and actively participate in all front office meetings.
- Participate in all training and cross training programs.
- Take the initiative to greet guests in a friendly and warm manner.
- Other duties as assigned.
- Work math problems quickly and accurately.
- Understand and use computers and related equipment.
- Speak and write clearly to report financial information.