Front Desk Agent / Night Audit - Hampton Inn, Auburn Hills

Hampton by Hilton

  • Auburn Hills, MI
  • Permanent
  • Full-time
  • 15 days ago
Night Auditor:Job Purpose: To ensure all revenue is posted to the correct departments and to balance all revenue departments on a daily basis and complete all necessary reports.Job Responsibilities: * Perform all audit procedures as set forth by the Hotel and company, on a daily basis.
  • Verify the status of all wake-up call requests and ensure they are properly handled.
  • Balance all cash receipts and work performed during the audit shift. Make deposits of cash.
  • Prepare the front office for the 'A' shift and reset day's business.
  • Act as a Guest Service representative and manager on duty during the nighttime hours.
  • Act as PBX operator during the audit shift.
  • Attend and actively participate in all front office meetings.
  • Participate in all training and cross training programs.
  • Take the initiative to greet guests in a friendly and warm manner.
  • Other duties as assigned.
Job Skills: * Understand and use math concepts in order to design a financial or economic system.
  • Work math problems quickly and accurately.
  • Understand and use computers and related equipment.
  • Speak and write clearly to report financial information.
Job Qualifications:ExperienceNone required.

Hampton by Hilton