Community Outreach Coordinator
Helpful Hearts Health Services Inc
- Owings Mills, MD
- $55,000-65,000 per year
- Permanent
- Full-time
- Simple IRA
- Bonus based on performance
- Opportunity for advancement
- Competitive salary
- Develop and nurture relationships with service coordinators, families, social workers, hospitals, advocacy groups, and other stakeholders.
- Represent the agency at community events, conferences, and networking meetings to promote services and build awareness.
- Organize webinars, informational sessions, and outreach events to educate stakeholders about the agency’s mission and programs.
- Act as the primary point of contact for outreach-related inquiries and referrals.
- Make calls and send emails to service coordinators, social workers, hospitals, community partners, and families to share information about services.
- Develop and execute marketing strategies, including social media engagement, email campaigns, and flyer distribution.
- Collaborate with the internal team to create compelling outreach materials such as brochures, presentations, and newsletters that communicate our unique approach and commitment to individuals with IDD.
- Maintain a consistent and professional presence on social media and other digital platforms.
- Track and analyze referral sources and outreach efforts, ensuring follow-ups with potential partners and families.
- Identify new partnership opportunities with other providers, advocacy organizations, and local businesses.
- Maintain outreach and referral data, generating reports to assess the effectiveness of engagement strategies.
- Work closely with leadership to improve outreach strategies and ensure the agency remains visible in the community.
- Bachelor’s degree in social services, Marketing, Communications, Business, or related field — or equivalent relevant experience.
- Valid drivers license with clean driving record.
- Strong follow-through, and ability to work independently.
- Passionate about supporting individuals with developmental disabilities and advocating for community inclusion.
- Experience in outreach, marketing, or business development within the healthcare, disability services, or human services sector is preferred.
- Strong relationship-building, communication, and networking skills.
- Ability to organize and coordinate events, webinars, and community engagements effectively.
- Proficiency in email marketing tools, CRM systems, and social media platforms is a plus.
- Highly organized, self-motivated, and proactive in outreach efforts.
- Comfortable making outreach calls and sending follow-up emails.
- Knowledge of Maryland’s DDA system is a plus.
- Willingness to travel within Maryland and occasionally work evenings or weekends for community events.
- Job Type: Full-time
- Location: Hybrid (Field+Office)
- Reports To: CEO, Director of Operations