
Riding Academy Program Analyst
- Milwaukee, WI
- $63,000-94,600 per year
- Permanent
- Full-time
Title: Riding Academy Program Analyst
Job Function: Administrative Services
Location: JUNEAU
Company: Harley-Davidson Motor Company
Full or Part-Time: Full Time
Shift: SHIFT1At Harley-Davidson, we are building more than machines. It’s our passion and commitment to continue the evolution of this storied brand, and heighten the desirability of the Harley-Davidson experience. To keep building our legend and leading our industry through innovation, evolution, and emotion we need the best and brightest talent. We stand for the timeless pursuit of adventure. Freedom for the soul. Are you ready to join us?Harley-Davidson Motor Company, founded in a humble Milwaukee backyard shed in 1903, still calls the city home. Today, its Corporate Campus includes a 4.8-acre public park—a welcoming greenspace open to all. Join our team as a Riding Academy Program Analyst.Job SummaryThe Harley-Davidson® Riding Academy Operations Analyst thrives on working as part of an enthusiastic and energetic team and works with our dealer network, field personnel, and internal teams by achieving and maintaining a high level of operational excellence for the Harley-Davidson Riding Academy.Job Responsibilities
- Execute daily operational processes for the Riding Academy Managers and Field Team to deliver rider education and high-quality customer experiences
- Develop, document, and maintain new tools, processes, and procedures will result in improved Riding Academy performance and experience
- Work cross-functionally with Riding Academy team on program development, implementation, an operational efficiency
- Guide dealers through implementation of both new and existing Riding Academy programs with a focus on operations, resources, and process
- Execute Riding Academy Coach recruitment, development, and retention day-to-day activities
- Analyze and integrate data from relevant sources to identify challenges, opportunities, and implications for achieving H-D business goals through Riding Academy operations
- Weekend program support of high priority operational issues, as business needs require
- Track and analyze projects and programs: sharing operational updates in weekly meetings
- Although this position will not have responsibility for direct reports, strong leadership, interpersonal and organizational skills are required to connect with cross-functional teams
- Ensures corporate processes and valued behaviors are followed
- Bachelor's Degree in Advertising, Business Administration, or related area is preferred
- Typically requires a minimum of 3 years of related experience
- 2 + years of experience executing projects with national scope required
- Experience in motorcycles is preferred, but not required
- Excellent verbal and written communication skills
- Proficiency in Salesforce as well as Microsoft Office programs
- Facilitation and analytical skills - ability to understand, align and interpret data from multiple sources
- Detail oriented & highly organized
o Able to multi-task and respond to shifting priorities
- Continuous Improvement-oriented:
- Customer-centric
o Able to frame problems and solutions and bring structure to ambiguous requests.
- Ability to work constructively and build strong relationships with people at all levels
Travel Required: 0 - 10%
Pay Range: 63,000 - 94,600
Visa Sponsorship: This position is not eligible for visa sponsorship
Relocation: This position is eligible for domestic relocation assistance (within posted country)#Hybrid