Golf Performance Center Ambassador
Congressional Country Club
- Bethesda, MD
- $17.25 per hour
- Permanent
- Full-time
- Assist with the daily operation of the Golf Performance Center and Practice Facility
- Greets the Membership upon entering the Golf Performance Center and Practice Facilities
- Maintains a professional and courteous manner at all times.
- Prepare outside practice facilities including, but not limited to driving range, pitching greens, short game areas, and Golf Performance Center
- Set up and close the practice facilities as needed.
- Provide excellent customer service, professional advice, and assistance to all members and guests.
- Assists with Performance Center inventory, merchandising, and restocking of basic items.
- Maintain a clean and orderly workspace.
- Ability to assist with the operation of Trackman, About Golf, and various technologies with training.
- Records all sales transactions and member/guest usage of the facility.
- Operates point of sale (POS) system and Excel files.
- Assists with Performance Center events and online reservations
- Assist members with questions, and follow up on inquiries to enhance Member experience!
- Minimum High School diploma or GED equivalent; some colleges preferred.
- Previous customer service retailing experience
- Able to operate a point-of-sale (POS) system.
- Understanding golf technology, launch monitors, simulators, and fitting equipment is a plus.
- Outstanding customer service skills
- Enthusiastically promote the game of golf
- Knowledge of and ability to perform the required roles in emergencies.
- This is a full-time, year-round position.
- 25-32 hours in the operation, 8-10+ hours teaching
- Complimentary meals
- Complimentary parking
- Health, Dental & Vision Insurance (Available for Full and Part-Time Team Members)
- Employee Discount