Waver Lead / 2nd Shift 4pm-12:30am Monday - Friday
RJW Logistics Group
- Bolingbrook, IL
- Permanent
- Full-time
- Check in all drivers.
- Print all pertinent paper work for shipping.
- Coordinate with the dock and the drivers what door they will be loading product in.
- Insure all paperwork is properly signed by pick up driver.
- Close loads in the system.
- Coordinate with Customer Service Teams regarding special paperwork for certain orders such as: international, customers that prefer special BOL's etc. Enter customer orders and scan / index documents as required.
- Clearly understand goals, policies, and procedures of RJW.
- Communicate customer problems, leads, and inquiries to the appropriate personnel.
- Maintain confidentiality of company information.
- Recommend improvements and implement approved improvements.
- Update reports as required by operations manager and COO.
- Other tasks as assigned by supervisor or manager.
- Positive telephone personality.
- Capable of being trained to be 'Phone Assertive'.
- Exceptional customer service skills.
- Organizational and scheduling skills.
- Ability to multi task.
- Computer abilities including word processing, spreadsheet, and ability to learn application software used by RJW.
- Basic office clerical skills.
- Must be able to type at least 40 wpm.
- 1 - 2 years of clerical experience.
- Basic transportation, logistics and shipping experience.
- High School Diploma or general education diploma (GED) is preferred.