
Case Manager Immigration Bilingual Spanish
- Atlanta, GA
- $19.89 per hour
- Permanent
- Full-time
- Two (2) weeks of Vacation
- Fifty-six (56) Hours of sick time
- Fifteen (15) paid Holidays
- Medical, Dental, and Vision coverage
- Term and Whole life insurance (includes spouse and dependent)
- Accidental death and dismemberment insurance
- Short- and long-term disability
- Flexible spending account
- 401(k) retirement program
- Stock purchase program
- Tuition reimbursement - $3500 per year
- Employee Assistance Program (EAP)
- Legal program – Legal Club of America
- Direct deposit
- Theme Park and attraction discounts
- High School Diploma or GED.
- At least two (2) years of work experience in a similar position, including experience working with multi-cultural contacts preferred.
- Ability to pass a federal background check and obtain a suitability determination.
- United States citizenship required.
- Must live in the United States three (3) of the last five (5) years (military and study abroad accepted).
- Bilingual English/Spanish required.
- Good computer skills.
- Effective communication skills with internal and external contacts.
- Good interpersonal skills. Ability to deal tactfully with the public.
- Sound judgment and even temperament. Ability to maintain self-control in stressful situations, such as interpersonal confrontations or emergencies.
- Ability to deal with multi-cultural contacts with sensitivity.
- Good organizational skills.
- Attention to detail.
- Working knowledge of Microsoft Word, Excel and Outlook.
- Ability to work with computers and the necessary software typically used by the department.
- Typical office environment.
- Some local travel may be required.
- Use of standard office equipment such as copier, computer, keyboard, telephone and fax machine.
- Ability to use hands and fingers to perform data entry.
- Greets and communicates with ISAP program participants, community visitors, agency personnel and general visitors.
- Ensures that program participants are properly checked in for office visits.
- Answers the phones and directs calls appropriately.
- Maintains program participant case records on the computer system by performing data entry.
- Maintains files and other related documentation.
- Assists the Program Manager and Case Specialists with case coordination, communication with the contracting agency and routine clerical tasks.
- Coordinates transportation services for program participants.
- Performs other duties as assigned.