About UsAt Discovery ABA, we are passionate about helping children with autism and developmental needs thrive through exceptional Applied Behavior Analysis (ABA) therapy. Our mission is simple yet powerful: deliver individualized, evidence-based services that create meaningful change for each child and their family.We take a family-centered approach, working hand-in-hand with parents to ensure treatment is supportive, impactful, and tailored to each child's unique goals. Grounded in the principles of ABA, our dedicated clinicians provide high-quality care in safe, nurturing, and engaging environments-whether in-home, in the community, or in our growing network of clinics.With services across multiple states, Discovery ABA is proud to be a leader in compassionate, innovative ABA therapy that empowers children and strengthens families.Job OverviewDiscovery ABA is seeking a highly organized and people-focused Case Scheduler to join our expanding team at our corporate office in Inwood, NY 11096! In this role, you'll be responsible for assigning Registered Behavior Technicians (RBTs) to new cases, supporting families and staff with clear communication, and ensuring all schedules are accurate and up to date in our scheduling system.This is a key position that keeps our services running smoothly while ensuring children and families receive the support they need without interruption.Key Responsibilities
Promptly assign RBTs to new cases and manage scheduling changes efficiently
Maintain ongoing communication with families and RBTs, ensuring concerns are addressed quickly and professionally
Accurately update and manage schedules in scheduling software
Partner with clinical staff to ensure seamless onboarding and continuity of services
Adapt to time zone needs (MST and CST) to support daily operations
Work Schedule
Monday to Friday, Shift within the hours of 8:00 AM – 5:00 PM
Work is performed on-site at our corporate office in Inwood, NY 11096
Qualifications
Strong organizational skills with sharp attention to detail
Excellent communication skills-confident via phone, email, and in-person, with the ability to actively listen and problem-solve
Previous experience in scheduling, case management, or coordination is a plus
Familiarity with scheduling software preferred
Background in medical scheduling or ABA therapy is a plus, but not required
RBT experience preferred but not required
Benefits
Competitive salary: $50,000 – $65,000 annually
Paid Time Off (PTO), including vacation and holidays
Health, dental, and vision benefits (varies by role/location)
Supportive, collaborative work environment with opportunities for growth
A healthy work-life balance
The chance to be part of a passionate team dedicated to making a difference in the lives of children and families
✨ If you're an organized, proactive professional who excels at balancing details with people-first communication, we'd love for you to join our team at our Inwood, NY corporate office!Job Posted by ApplicantPro