Front Desk Clerk
Olentangy Motor Inn/ Crimson Cup Coffee & Tea
- Columbus, OH
- $15.00 per hour
- Permanent
- Full-time
- Benefits begin 30 days after you start
- Medical
- Dental
- Vision
- Life Insurance
- Critical and Accident Insurance
- PTO
- Hotel Discounts
- Specialty coffee/tea lover with a desire to learn more.
- Solution oriented/ able to problem solve.
- Maintaining a positive attitude while focusing on the good
- Strong communication skill and interpersonal skills
- Motivated to achieve results.
- Able to multitask with efficiency and urgency.
- Reliable transportation, punctual for all shifts and meetings
- Ability to lift 40 pounds.
- Ability to stand on your feet for multiple hours in a row.
- Comfortable with wearing a headset for drive-thru
- Sense of urgency when preforming task
- Create specialty coffee beverages to company standards.
- Provide an excellent customer service experience.
- Able to maintain a calm demeanor in a fast-paced environment.
- Preforms opening or closing task based on business needs and to company standard.
- Maintain a clean and tidy store environment.
- Continual learning about specialty coffee and tea.
- Shares coffee knowledge with customers in a way that encourages an approachable conversation about specialty coffee.
- Maintain positive and professional environment.
- Resolve customer concerns and complaints while on shift.
- Ensures proper cash management .
- Willing to cross-train and learn front desk duties.
- Help with guest checking in or other needs they will have during their stay.
- The front desk will be apart of the coffee desk as well (separate computers)
- Answering phone calls
- Being able to communicate with housekeeping or maintenance if guest need help (extra towels, etc.)