Retail Associate - Warehouse Donation Sorter
- Cleveland, OH
- $13.00 per hour
- Permanent
- Full-time
- Bonus incentive plan
- Generous paid time off
- Retirement planning with company match
- Employee Assistance Program
- Medical, dental, & vision benefits at a fraction of the premium cost
- Short-term and long-term disability insurance at no cost
- Life insurance at no cost
- Paid holidays
- Quickly sort soft line donations (e.g., apparel) into salable and salvage categories based on agency standards.
- Inspect items for quality, including tears, stains, odors, missing buttons, and broken zippers.
- Transport salable apparel to the sales floor, ensuring timely and efficient delivery.
- Maintain accurate sorting and salvage counts while meeting performance goals.
- Greet and thank donors and customers with professionalism and courtesy, ensuring 100% satisfaction.
- Stay informed about brand names, maker's marks, current trends, vintage finds, and price points.
- Ensure the sorting and processing area is always clean, organized, and safe.
- Assist with additional store needs, including apparel rotation, floor running, and dressing room upkeep.
- Strong interpersonal skills and ability to work effectively with others.
- Keen eye for detail, including recognizing different shades and tones of color.
- Knowledge of merchandise categories, including name brands, antiques, vintage items, and collectibles.
- Experience with computers is a plus, but not required.