Global Procurement - Strategic Sourcing Manager (Tech Ops)

United Airlines

  • USA
  • Permanent
  • Full-time
  • 1 day ago
We believe that inclusion helps us thrive and grow at United across our collaborative Finance teams consisting of Financial Planning & Analysis, Internal Audit, Treasury, Global Procurement, Controllership, Investor Relations and more. These teams provide the financial fuel that keeps our operation running from providing detailed analyses of financial planning, performance, and forecasts to managing our investments and financial strategies. Our Finance team plays an integral role in making our airline profitable and successful by meeting our financial goals.Job overview and responsibilitiesThe Global Procurement organization at United Airlines is responsible for procuring goods and services and developing/managing relationships with third-party providers with the objective of reducing total cost and risk to the company while improving levels of quality, service, and technology.This position will support Tech Ops with global procurement initiatives, focusing on strategic sourcing, supplier relationship management, and risk mitigation. Key responsibilities include conducting contract reviews, leading sourcing events, performing market and supplier analyses, evaluating cost and capability trade-offs, and driving improvements across procurement processes, systems, and tools. The primary objective is to deliver total cost of ownership (TCO) savings while enabling the Technical Operations team to maintain operational reliability, efficiency, and compliance. A critical component of this role is building and maintaining strong, collaborative relationships with key suppliers and internal stakeholders to ensure alignment on technical requirements, performance standards, and long-term business objectives.
  • Manage Requests for Proposal (RFP) process across various commodities with detailed external supply market analysis, internal demand assessment, complex RFP analysis with detailed financial modeling, and supplier evaluation scorecards
  • Develop and implement category plans for designated categories to achieve intended business objectives
  • Includes research of current state and future needs, analysis of market trends and potential suppliers, and identification of continuous improvement opportunities
  • Support development of procurement processes and procedures between all stakeholders
  • Capture direct savings on assigned categories by working with Procurement leadership to build sourcing strategies which enable cost reduction while ensuring that user needs for the assigned categories are met
  • Develop PowerPoint presentations summarizing recommendations for leadership
  • With input from United’s legal department, procurement leadership, and other stakeholder departments, redline and negotiate contracts within designated categories
  • Manage business relationships with key external suppliers including routine enhancements to agreements, communication of demand/volume changes, updating contracts and sharing end-user feedback.
  • Maintain and develop relationships with internal stakeholders including Division Leads, Operational Field Team, Legal, IT Security
  • Develop knowledge and expertise in a spend category as needed
  • Develop & manage relationships with internal and external stakeholders
QualificationsWhat’s needed to succeed (Minimum Qualifications):
  • Bachelor's degree
  • 3 years of experience in Procurement, Sourcing, Supply Chain, Analytics, and/or Finance
  • Basic knowledge of strategic sourcing, contract terms, contingent labor, and/or labor services
  • Highly analytical with excellent problem-solving skills
  • Strong oral communication and people skills
  • Organized, detail-oriented, thorough, and professional
  • Proficient in Microsoft Word, Outlook, Excel, Access, and PowerPoint
  • Must be legally authorized to work in the United States for any employer without sponsorship
  • Successful completion of interview required to meet job qualification
  • Reliable, punctual attendance is an essential function of the position
What will help you propel from the pack (Preferred Qualifications):
  • Master's degree in Business, Supply Chain, Finance
  • CPSM Certification or other relevant certification
  • Knowledge of Total Cost of Ownership (TCO) concepts and strategic procurement process
  • Experience with Coupa or other Procurement/Spend Management platforms
  • Ability to act as a change agent who seeks out and advocates for new and innovative solutions to meet business needs

United Airlines