
Freezer and Dairy Clerk Full Time
- Lancaster, PA
- Permanent
- Full-time
- BJ’s pays weekly
- Eligible for free BJ's Inner Circle and Supplemental membership(s)*
- Generous time off programs to support busy lifestyles*
- Benefit plans for your changing needs*
- 401(k) plan with company match (must be at least 18 years old)
- Live our values: Demonstrate inclusive behavior, make ethical choices, and approach your work with a positive and solution-oriented mindset.
- Create a safe and collaborative environment: Foster open communication and trust.
- Celebrate team members: Acknowledge others’ contributions, support team success, and help create a positive, encouraging work environment
- Guarantee service excellence: Ensure daily execution of Grand Opening Look Daily (GOLD) Member Standards are met and are consistently reinforcing key service behaviors: Greet, Anticipate, Appreciate (GAA); Fast, Friendly, Full, Fresh, Clean; and Listen, Apologize, Solve, Thank (LAST) across all areas of the club.
- Create a positive experience: Engage with Members in a friendly and helpful manner to contribute to a premium shopping experience.
- Respond to Member needs: Address Member questions or concerns promptly and escalate unresolved issues to a supervisor when necessary.
- Maintain Club Standards: Consistently Delivering GOLD Standards in your club.
- Contribute to club goals: Perform daily responsibilities with accuracy and consistency to support improvement in key performance areas and help the club meet or exceed targets.
- Cost Discipline: Use supplies responsibly and follow scheduling expectations to help the club stay within labor and supply goals.
- Support Performance and Profitability: Complete tasks efficiently and accurately and follow best practices to help drive strong club results.
- Understand the Business: Learn how your role impacts key club metrics and contribute to overall department performance through consistent execution.
- Ensure planogram integrity in dairy and freezer: Stock all dairy and freezer products according to company planograms to maintain visual standards and ensure consistent member experience.
- Maintain cold chain and in-stock accuracy: Support cold chain integrity by monitoring temperature control and replenishing low or missing items to ensure freshness and availability.
- Execute proper product rotation: Apply FIFO (First In, First Out) rotation procedures to reduce waste and maintain optimal product quality.
- Conduct quality and date checks: Regularly inspect products for expiration dates and condition, removing any damaged or outdated items to uphold food safety standards.
- Ensure food safety and sanitation compliance: Follow all food safety and sanitation standards, including the routine cleaning of coolers, freezers, equipment, and shelving.
- Support product availability: Monitor dairy and freezer in-stock levels and assist with replenishment efforts to maintain a full and shoppable department.
- Ensure accurate signage and pricing: Verify that all items are correctly signed and priced to avoid member confusion and support smooth checkout operations.
- Support seasonal merchandising initiatives: Assist with seasonal transitions and merchandising plans to drive sales and enhance the member shopping experience.
- Comply with all company policies and procedures: Execute all dairy and freezer operations in alignment with company standards to ensure consistency and operational excellence.
- Perform other duties as assigned: Provide additional support across departments as needed.
- Maintain regular, predictable, full attendance: Demonstrate consistent presence to support operations, provide leadership coverage, and ensure smooth club execution.
- 1+ year of experience in dairy, freezer, grocery, or retail operations preferred.
- Basic knowledge of cold chain management, food safety standards, and product handling requirements.
- Strong attention to detail with organizational and multitasking skills.
- Proficiency in basic computer applications (MS Word, Excel, Email) preferred.
- Must be at least 18 years of age.
- Frequent standing and movement on hard surfaces.
- Regular lifting of up to 30 pounds; occasional heavier lifting with assistance.
- Exposure to temperature variations in refrigerated and freezer storage areas.
- Potential exposure to cleaning agents and frozen/dairy-related allergens