Driver/Transporter - Part-Time

• Schedule and coordinate client transportation in collaboration with administrative and medical staff to ensure timely and reliable service.
• Safely transport clients—including adults and youth—to and from appointments, programs, and services.
• Monitor clients and youth during transport to ensure safety, well-being, and appropriate conduct, providing assistance as needed while maintaining professional boundaries.
• Respond to unexpected client or youth behaviors calmly and professionally, prioritizing the safety of all passengers and the driver.
• Build rapport with clients and youth to foster a welcoming, respectful, and supportive environment.
• Clearly communicate schedules, changes, and expectations to supervisor, program staff, clients and parents/guardians as needed, while reinforcing transportation safety rules.
• Perform daily cleaning and sanitization of the organization’s vans, ensuring interiors and exteriors are neat, safe, and presentable for client use.
• Conduct pre- and post-trip inspections of the organization’s vans, documenting mileage, fuel level, and safety checks; immediately report any issues or concerns.
• Maintain accurate logs of vehicle cleaning, inspections, mileage, fuel usage, and maintenance activities in accordance with the organization’s policy.
• Coordinate routine and preventive maintenance appointments (e.g., oil changes, tire rotations, inspections) and schedule vehicle drop-offs and pick-ups as needed.
• Promptly report any vehicle damage, mechanical issues, or safety concerns to the Executive Administrator.
• Assist with the development and implementation of transportation policies and procedures, ensuring compliance with the organization’s standards, safety protocols, and legal requirements.
• Collaborate with healthcare providers, case managers, and/or program staff for clients or youth with special needs, ensuring safe and appropriate accommodations.
• Inform and assist clients and guardians in understanding FAIHP transportation policies, including their rights and responsibilities.
• Support department training for new staff on transportation procedures, youth safety practices, and use of the electronic health system for documentation.
• Act as a mandated reporter and follow the organization’s procedures for reporting any suspected abuse, neglect, or safety concerns involving youth or clients.
• Participate in youth-related field trips and provide supervision as needed to ensure youth safety and program support.
• Maintain strict client confidentiality and comply with HIPAA and the organization’s privacy requirements.
• Drive defensively and follow all traffic laws and the organization’s safety protocols; respond appropriately to accidents, medical emergencies, or vehicle breakdowns.
• Represent the organization in a professional, courteous manner at all times while interacting with clients, youth, families, and community partners.
• Provide feedback to the Executive Administrator on client and youth satisfaction with transportation services and suggest potential improvements.
• Perform additional duties as assigned by supervisor. Responsibilities may be adjusted at manager’s discretion, either verbally or in writing.

• High School Diploma or Equivalent
• Availability to work evening and weekend hours as needed.
• Valid California Class B Driver’s License, or Class C with Passenger Endorsement; must provide DMV report with fewer than 2 points in the past 12 months; must maintain current auto insurance.
• Familiarity with or sensitivity to the needs of the American Indian community and culture.
• Ability to work with culturally diverse populations, youth, and professionals.

• Proficient in Microsoft Office Suite and Google Workspace and ability to learn electronic health systems and/or learn new software programs.

• Flexibility to adapt to schedule changes, client needs, and other variables that may arise during daily operations.

• Demonstrated ability to communicate effectively and professionally both verbally and in writing.
• Hold or ability to obtain CPR/First Aid certification. (preferred upon hire; the organization will provide certification in not already current)
• Hold or obtain child passenger safety seat training (preferred upon hire; training will be provided if not already current).

• Health Insurance
• Dental Insurance
• Vision

• Life Insurance
• 403(b) retirement
• Vacation

• Sick Leave
• 16 paid holidays per year

Fresno American Indian Health Project