
Project Manager, Principal - Business Transformation
- Grand Rapids, MI
- Permanent
- Full-time
- Lead one or more workstreams within the SAP S/4HANA Business Transformation implementation project from concept to go-live and post-implementation support
- Plan & deliver: Develop and manage integrated project/workstream schedules (activities, milestones, deliverables) and ensure commitments are met across scope, schedule, and budget
- Coordinate cross-functional teams to ensure successful execution
- Manage stakeholder communication, providing regular updates on progress, risks, and mitigation strategies
- Ensure adherence to SAP Activate methodology and project management best practices
- Support data migration, system integration, and user acceptance testing (UAT)
- Help drive change management and facilitate training for end-users
- Monitor project performance and implement corrective actions as needed
- Governance & communication: Provide regular status updates and phase reviews; represent the program in governance forums and communicate with varying audiences, including senior leadership
- Risk & issue management: Support identification, analysis, and mitigation planning for risks and dependencies across workstreams
- Standards & artifacts: Ensure all documentation and reporting adhere to defined standard work; contribute to the continuous improvement of PM tools, methodologies, and templates
- People leadership: Mobilize and motivate teams without direct reporting lines; may include coaching and performance input for project management personnel
- Bachelor's degree in Information Technology, Computer Science, Engineering, Business Administration or related field
- Strong knowledge of project management methodologies (Agile, Waterfall, or hybrid)
- Proficiency in project management tools
- 10+ years of project management experience leading cross-functional initiatives (principal-level scope expected)
- Demonstrated success navigating a global matrix organization, influencing without authority, and managing competing stakeholder needs
- Strong knowledge of Steelcase business processes and the ability to link project goals to corporate initiatives
- Excellent written and verbal communication; strong negotiation, problem solving, critical thinking, and business/technical acumen
- Proven experience with SAP S/4HANA implementation
- 12+ years of project management experience; principal-level leadership of large, complex programs
- Experience leading large-scale application development, systems integration, process re-engineering, and infrastructure deployments
- Expertise with PM software/tools (e.g., Azure DevOps, Microsoft Office, Smartsheet, SAP, Tableau familiarity a plus)
- PMP certification and/or SAP Activate certification
- Primarily office/hybrid; occasional travel; some assignments may require time in manufacturing areas