Windows Systems Administrator (Mid)
Job Details
- Silver Spring, MD
- Permanent
- Full-time
- Provides Tier 2 Windows system administration and support, including the maintenance of servers, system logs, user accounts, backup schedules, and security compliance.
- Performs infrastructure component builds, including Windows laptops/desktops/servers and printers as needed.
- Troubleshoots escalated issues from the help desk team and coordinates remediation of recurring problems through RCCA activities.
- Facilitates FISMA compliance audits activities.
- Supports software patching, AD administration, drive space monitoring, and FISMA-aligned updates.
- Works closely with the IT Support Lead and Government POCs to ensure server and endpoint performance meets operational and compliance standards.
- Associate’s degree in Information Technology or related discipline (Bachelor’s preferred).
- Minimum of 5 years of experience administering Windows servers in enterprise or federal environments.
- Proficient in Active Directory management, system patching, drive space monitoring, and backup/restore operations.
- Demonstrated experience supporting FISMA compliance, including audit preparation and RCCA reporting.
- Skilled in analyzing system logs, resolving escalated issues, and conducting root cause analysis (RCA).
- Familiarity with remote system administration and endpoint management tools.
- Strong analytical, documentation, and communication skills.
- Generous Paid Time Off (PTO) and all Federal Holidays off
- Comprehensive Health Coverage
- Retirement Savings Plan
- Pre-Tax Benefit Programs
- Wellness and Work-Life Support
- Professional Development
- Performance and Referral Bonuses
- Life and Disability Insurance