ED Admissions Clerk Night Riverton

• The Admissions Clerk is responsible for performing reception, registration, and clerical duties associated with patient admissions for inpatient, outpatient, and emergency room services
• This role involves obtaining accurate demographic, billing, and clinical information, ensuring appropriate documentation, and maintaining communication with internal and external stakeholders to facilitate the admissions process

• Perform patient registration for scheduled and unscheduled admissions, outpatient procedures, and ER services
• Obtain and verify patient demographic, billing, and insurance information, ensuring accuracy and completeness
• Distribute and explain forms, documents, and educational handouts to patients or their caregivers
• Coordinate with physician offices, nursing units, and other departments to facilitate the admissions process
• Verify insurance benefits and obtain pre-certifications/authorizations as required
• Collect co-pays, deductibles, and other payments, and provide financial counseling referrals when necessary
• Maintain accurate records of all patient interactions and document actions taken to resolve patient inquiries
• Participate in call rotations as scheduled to provide coverage for the admissions desk
• Ensure compliance with hospital policies regarding patient confidentiality and HIPAA regulations
• Maintain a clean and organized workspace, including sanitizing telephones and workstations
• Assist with other administrative duties as assigned by the Admissions Supervisor

• Excellent communication and customer service skills
• Strong attention to detail and accuracy in data entry
• Proficiency in Microsoft Office applications (Word, Excel, Outlook)
• Basic knowledge of insurance verification and billing processes
• Ability to manage multiple tasks and work under pressure in a high-stress environment
• Strong organizational and time management skills

• High School Diploma or equivalent required

• None

• Previous experience in a hospital or medical office setting preferred
• Ability to work effectively under minimal supervision in a fast-paced environment

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