Administrative Assistant
Tri - Lift Industries Inc.
- Greensboro, NC
- Permanent
- Full-time
- Competitive Compensation and PTO
- Extensive Hands-On Training
- 401(k) Plan that Matches 4%
- Medical, Dental and Vision insurance
- Company Paid Short and Long-term disability
- Company Paid life insurance with Additional Purchase Options
- Company Paid Holidays
- Professionally answer and direct all phone calls, greet visitors, and respond to general inquiries in alignment with company standards.
- Provide outstanding customer service through interactions with customers, vendors, and team members.
- Process transactions by verifying entries and comparing system reports for accuracy.
- Receive and distribute all incoming and outgoing mail, routing it to the appropriate personnel.
- Process customer credit card payments using designated accounting software.
- Prepare, review, scan and process invoices accurately, efficiently and route to the appropriate customer.
- Review customer invoices for accuracy, including applicable sales tax, and identify any discrepancies or issues.
- Maintain accurate records of all open invoices, including those pending corrections or awaiting purchase orders.
- Monitor the purchase order email inbox and promptly notify the appropriate department or individual regarding customer purchase orders.
- Maintain well organized filing systems, both electronic and physical, to ensure efficient document retrieval and compliance.
- Post account transactions for cash receipts, including credit card payments, in a timely and accurate manner.
- Maintain up-to-date and accurate customer records, including sensitive information such as credit card details, in accordance with company policy.
- Support month end closing
- Support all managers/leadership teams in all departments across the organization by performing general administrative tasks or projects in a professional manner, as requested.
- Monitor and reconcile incoming bank transactions, including wire transfers, ACH deposits, and lockbox activity.
- Prepare and submit audit documentation accurately and in a timely manner.
- Perform other duties and projects assigned by management to support company objectives.
- Use of Customer Relationship Management (CRM) tools and any experience or knowledge of additional programs that can assist in the success of a sales team are welcomed.
- Good knowledge and use of Microsoft products such as: Outlook, PowerPoint, and Excel.
- Effective communication skills for dealing with internal and external customers.
- High school degree with one to three years of general accounting or administrative assistant experience required.
- High acumen for attention to detail.