Vice President, Market Supply Chain

• Accountable for the service excellence, customer satisfaction, and business execution across the market
• Manage market cost setting to optimize sales and profit growth
• Collaborate with the internal Sourcing Organization on vendor cost and program negotiations
• Work in a matrixed organizational structure with both direct and indirect reporting relationships, with an ability to carry out a significant portion of responsibilities through influence and collaboration, on behalf of multiple senior stakeholders
• Partner with Sales leadership for the continuous pursuit of major prospective customers through relationship building and service commitments.
• Collaborate on major account activities with sales leadership to increase/maintain volume and product penetration
• Effectively communicate all strategic business plans to internal and external departments and customers
• Responsible for the talent development of the local administrative, customer service, and operational teams
• Review business practices, determine the needs of customers and team members, and identify performance opportunities to create strategies that improve overall business performance
• Establish and maintain safety compliance of operational facilities and employee working environments
• Prioritize the use of resources to most effectively achieve business goals
• Develop and evaluate service and operational processes and procedures
• Develop and execute comprehensive strategic and tactical plans to support the short and long-term plans of the organization
• Communicate all customer feedback to senior leadership on product feedback and any future opportunities
• Lead regular team and cross functional meetings to facilitate discussion and the sharing of innovative ideas related to operational management and service excellence
• Be an agent for change. Demonstrate the ability to manage the successful and smooth transition from current to desired culture, practices, structure, and overall organizational environment
• Manage service and operational teams through operational dashboards and data to evaluate team performance to maximize operational group effectiveness.
• Lead group performance to consistently meet and exceed service goals
• Implement directives as outlined from senior leadership
• Ensure that day to day responsibilities such as inventory, market costs, D&W costs and customer experiences practices are managed to company standards
• Proactively develop a world-class workforce through recruiting, selecting and growing exceptional talent, managing / coaching employee performance, motivating, and holding employees accountable
• Facilitate leadership development within team, identify and foster future leaders to support business succession plans
• Establish and maintain strong relationships with current and prospective customer and vendor leaders, with the intention to maintain and grow market share
• Prioritize the customer experience in all activity
• Develop business plans with new and existing accounts
• Coordinate with cross functional teams providing feedback, research, and response for customer complaints/compliments

• Bachelor's degree is required; MBA is preferred
• Minimum of 7 years of general management leadership experience with a proven track record excelling in competitive markets and 2 years experiences in a GM-level leadership role
• Substantial experience successfully managing and supporting challenging business cycles, building yearly plans for a business and delivering on revenue, margin, and cost targets on a consistent basis
• Grocery, foodservice, and distribution experience is preferred
• In-depth understanding of the financial aspects of a business, including P&L statements is required
• Executive level organizational, project management, and negotiation skills, including the ability to execute multiple initiatives autonomously
• Ability to communicate at an executive level with senior leadership and executive stakeholders through interpersonal skills and presentations
• Excellent knowledge on project management and negotiation tactics
• Executive leadership skills with the ability to articulate ideas, delegate, direct, motivate and train staff
• Demonstrated tenacity and urgency in driving business results
• Ability to strategize and adjust quickly to fluid business needs and growth challenges
• Ability to close deals and mentor team members to effectively achieve targets
• Excellent PC skills, including Word, Excel, PowerPoint, and ability to learn new applications
• Travel is required throughout the region. Expectation is to be in person at each branch as needed, but no less than monthly
• Flexibility to frequently travel throughout the continental U.S.

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