Restoration Mitigation Manager

RestoPros

  • Charlotte, NC
  • Permanent
  • Full-time
  • 1 day ago
  • Apply easily
Mitigation Manager - RestoPros of CharlotteJob Summary
Are you an experienced leader in the restoration industry? Join the RestoPros of Charlotte team as a Mitigation Manager, where you'll oversee emergency mitigation services, drive operational excellence, and lead a team committed to exceeding customer expectations.Job DescriptionKey Responsibilities:
  • Achieve and exceed division targets for quality, customer satisfaction, and profitability.
  • Manage scheduling of technicians, subcontractors, and laborers for efficient project execution.
  • Oversee project timelines, resource allocation, and job scheduling to maximize efficiency.
  • Ensure accurate and timely production reporting from field operations to administration.
  • Conduct quality control inspections to ensure compliance with company standards.
  • Train and mentor staff to achieve goals in quality, profitability, and customer satisfaction.
  • Assist with recruiting, hiring, and professional development of Technicians.
  • Prepare job contracts, oversee and write estimates, and negotiate insurance claim settlements.
  • Schedule and oversee maintenance of equipment and service vehicles.
  • Track supply inventory to ensure readiness and operational efficiency.
Qualifications:
  • 4-5 years in the cleaning/restoration industry, or an Associate’s degree in a related field with 3+ years of relevant experience.
  • Supervisory or team leadership experience preferred.
Certifications:
  • IICRC certifications in Water Restoration, Fire Restoration, and Mold Remediation are required.
  • Advanced technical skills in mitigation practices.
Skills:
  • Strong oral and written communication abilities.
  • Proficiency in Microsoft Word, Excel, and restoration software such as Xactimate.
  • Excellent organizational and planning skills to manage multiple projects and priorities.
Physical Requirements:
  • Ability to lift up to 50 lbs and work in diverse job site environments.
Pay & Benefits:
  • The position pays a base salary with a bonus structure
  • Company vehicle, phone, iPad, and Instruments are provided
  • Insurance, 401k, and paid vacation are provided after a probationary period
Schedule:
  • Monday to Friday
  • Weekends required
  • Holidays required
  • Overtime
  • On call
Join RestoPros of Charlotte and make an impact by leading a dedicated team and delivering exceptional mitigation services!Powered by JazzHR

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