Clinical Case Manager

• Medical, dental, vision, and supplemental insurance options, including HSA match for qualifying contributions.
• Parental Paid Leave
• Retirement savings plan with company match.
• Paid time off and holiday pay.
• Mileage reimbursement.
• Tuition reimbursement available.
• Company sponsored learning and development

• Provide case management and clinical intervention services to children and families.
• Complete all assessments for youth in program, as required by the State agency to determine current functioning and to develop client’s initial needs and individual treatment plan.
• Identify and develop treatment recommendations for clients. Refer and direct clinical services to clients to include but not limited to individual, group, and family therapy, if not offered at Arrow.
• Facilitate placement of children in foster homes.
• Participate in development of assessment, service delivery, discharge, and aftercare planning.
• Assist and monitor families in the compliance of licensing/regulatory standards.
• Implement Pre-Admission Assessment and Individual Treatment Plans in conjunction with foster parents and clients, as well as other professionals involved in the case within applicable standard and submit for supervisory approval.
• Provide consultation for foster parents, biological parents, respite provider, childcare staff, and other caregivers, as indicated.
• Maintain accurate, timely, and complete case notes, billing documentation, treatment plans, progress notes and other documentation according to licensing, accreditation, and agency standards.
• Attend trainings and meetings as required.
• Participate in case planning conferences, Professional Consulting Team, School meetings, court hearings, staffing, etc., as appropriate.
• Maintain regular contact with family and child and monitors psychological, mental, emotional, physical, and environmental well-being through phone contacts, email, and home visits.
• Help families develop a therapeutic milieu conducive to healthy child development. Delivers direct therapeutic intervention to child and family.
• Provide crisis intervention as needed to prevent escalation of high-risk behavior, relapse, hospitalization, placement disruption, and other negative outcomes on a 24-hour on-call basis.
• Consult with medical doctors and other specialists, and/or treatment team members concerning treatment plans and amend plans as needed.
• Facilitate foster parent support groups, in-service training, and pre-service training as assigned by the Program Director, including skills training and coaching to children and families.
• Input and update child and family information into the Arrow client information system.
• Maintain child and/or family records in Arrow’s electronic client information system utilizing assigned Arrow technology resources. These resources may include, but are not limited to: desktop computers, laptop computers, touchscreen devices, and scanners.
• Utilize (personal) cell phone mobile data hotspot for in-field access to Arrow’s client information system, in order to complete documentation in accordance with job workflow.
• Conduct quarterly evaluations, create corrective action plans, and monitor foster homes.
• Develop a Family Training Plan for assigned families.
• Conduct in-service training for Arrow team members as directed by the Program Director.
• Review client files on a quarterly basis to access service plan implementation, progress towards desired outcomes, and future appropriateness of service plan.
• Maintain a manageable caseload to ensure outcomes and practice requirements are met, while taking into consideration the level of care of clients served.
• May be required to conduct home studies for prospective families as needed.
• Perform all duties within contract, state and federal regulations, company policy, and regulatory agency standards.
• May be required to drive vehicles, be insurable with our auto insurance provider, and complete company vehicle training.

Arrow Child and Family Ministries