Sales Associate

Casa de Montecristo

  • Paramus, NJ
  • Permanent
  • Part-time
  • 1 day ago
About Us:Casa de Montecristo gives the adult cigar consumer the premier cigar experience, featuring large selections of premium cigars, modern lounges, walk-in humidors and full bars across the multiple locations in the United States. Overview:The Sales Associate is responsible for cultivating strong guest relationships and delivering operational excellence as part of a team that achieves high standards of results. Responsibilities:
  • Provide a world-class guest experience in the humidor and smoking lounges through exemplary service and selling skills. Serves as a Casa de Montecristo brand ambassador.
  • Build relationships with customers. Proactively and effectively communicate product features and benefits, as well as promotional information.
  • Demonstrate a tenacious drive for results. Accountable for becoming a trusted, successful tobacconist and consistently work as part of a team to exceed sales and KPI goals.
  • Develop and maintain strong knowledge of Casa de Montecristo products.
  • Assists in the complete operations of the store. Performs all functions to effectively execute corporate initiatives in a timely, efficient and resource-wise manner.
  • Follows all Casa de Montecristo policies and standard operating procedures (SOPs), as well as state and local regulations.
  • Maintains visual and cleanliness standards to support the brand image. Ensures a comfortable, responsible and safe environment.
  • Other duties as assigned
Qualifications:
  • Previous experience in a retail, hospitality or other service-centric environment.
  • POS and/or computer skills needed
  • Cigar knowledge a plus
  • Ability to work a flexible schedule (night, weekends, holidays)
  • Exceptional interpersonal skills
  • Hands on team player with a strong work-ethic
  • Passionate and persistent about a delivering a stellar guest experience.
  • A track record of meeting challenging sales and operational goals
  • Demonstrated flexibility and emotional intelligence to adapt to a frequently changing business conditions with energy and accountability.
Work Environment/Conditions:While performing the duties of this job, the employee is regularly exposed to smoke or airborne particles. The employee is occasionally exposed to wet and/ or humid conditions. The noise level in the work environment is usually moderate.Physical Demands:While performing the duties of this job, the employee is regularly required to stand; walk; use hands, reach with hands and arms; and talk or hear. The employee frequently is required to climb or balance and stoop, kneel or sit; the employee must frequently lift and/ or move up to 35 pounds. Specific vision abilities required by this job include the ability to adjust focus.

Casa de Montecristo