Senior Transactions Processor SIG
Computershare
- Louisville, KY
- $40,000-45,000 per year
- Permanent
- Full-time
- Process and/or review routine and complex data entry transactions along with communicating directly with clients, brokers, or relationship managers within established productivity and quality standards.
- Research, follow up and resolution of stakeholder inquiries and deficient transactions presented for processing.
- Review and ensure that the required legal documentation and/or client authorization has been obtained prior to processing.
- Research any out of balance conditions with the Reconciliation Team.
- Daily review of information pertaining to processing feedback and procedural updates.
- Required to work overtime and assist on other functions or departments during peak volumes to assist in meeting our clients service level agreements.
- Good communication skills
- Good Technical skills, proficient in Microsoft packages
- Upbeat Energetic and ready to learn, wants to learn
- Attention to Detail, specifically for the purposes of Reading Comprehension
- Good Data Entry skills, and ability to type an average of 65 words per minute.
- Previous hands-on experience in a metrics-driven environment where there were established productivity and quality standards, also a big plus.
- Keen organizational skills, and ability to multi-task
- Willing to adhere to compliance-related class testing and certification as required.
- Computer skills
- Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.