Technical Service Representative
Pactiv Evergreen
- Memphis, TN
- Permanent
- Full-time
- Communicates well with customers, management, and other departments.
- Provides learning experiences for both customer and Evergreen’s plant personnel on machine operation and/or carton performance.
- Learns and grows skill sets and competencies to achieve both business and personal development objectives.
- Meets corporate business and team objectives for antitrust compliance, business information protection, EEO, safety, quality, ethical behavior and learning.
- Performs the job safely within an environment, which the technician does not control.
- Wear appropriate required safety gear.
- Attend work regularly and reliably.
- Work flexible hours as scheduled or required for specific role.
- Use of appropriate PPE: approved safety shoes, hearing and eye protection as appropriate for work area, gloves according to work tasks, and other PPE as assigned and required.
- Tools and Equipment: Various writing utensils, radios, phone, computer, printers, fax machines, calculators, various computer software required for specific roles.
- Strong mechanical skills and technical knowledge.
- Good people skills with strong verbal and written communications skills.
- High school diploma or equivalent.
- Self-driven to work alone and in teams, when needed.
- Ability to spend extended periods of time away from home, when needed
- Possess valid driver’s license.
- Flexibility to travel 75% of the time.
- Physical Demands:
- Frequently Standing for long periods of time on level concrete surfaces
- Walking on level concrete surfaces
- Lifting with one or two hands and carrying up to 20 pounds
- Climbing some steps and levels in building office areas and manufacturing facilities
- Grasping: computer mouse, door handles, file cabinet drawer pulls, tools, and luggage
- Close visual acuity to perform computer tasks, read & develop spreadsheets, read financial data, etc.
- Driving for 1-6 hours to reach customer’s facility
- Experience in packaging equipment or equivalent in dairy/juice industry.
- Knowledge of Microsoft Suite: Word, PowerPoint, Outlook, and Excel.