Housekeeping Office Coordinator
- Atlanta, GA
- Permanent
- Full-time
- Maintain regular attendance in compliance with Omni standards, as required by scheduling which will vary according to the needs of the resort.
- Maintain high standards of personal appearance and grooming, which include wearing the proper attire/uniform and name tag when working.
- Assign rooms to be cleaned each day to room attendants.
- Assign VIP to room attendants and supervisors.
- Respond to all phone calls/requests from guests and other departments.
- Monitor computer system, PMS, Alice, Teams notifications, and stats.
- Responsible for preparing supervisor boards of detailed information of rooms to inspect and action items.
- Submit maintenance requests to Synergy.
- Monitor office supply inventory.
- Maintain clear and efficient communication with the Front Desk.
- Maintain cleanliness and organization in department.
- Dispatch specific requests to floor supervisors and runners.
- Oversee hourly housekeeping reports.
- Ensure extra rooms and rollaway beds are logged accurately and on time.
- Log and calculate outside labor hours to assist Housekeeping management with accurate billing.
- Prepare paperwork for the next day opening and verify schedules. Make changes to associate schedules as needed.
- Complete other duties as assigned by management.
- Must be fluent in both English and Spanish.
- Ability to work cohesively with co-workers and management both within and outside of your department.
- Ability to work AM shift 6am - 2:30pm, weekends, and holidays.
- Ability to accurately and efficiently input information into computer systems.
- Ability to sit and stand for long periods of time, walk, push, pull, stoop, bend and lift items of moderate weight.
- Mostly office environment.
- Interior of hotel with occasional travel around property.
- Computer, printer, copier, telephone, radio
- Synergy, Microsoft Suite, PMS, OnTrack, Alice