Title: MRI Patient RegistrationEmployment Type: Full TimeWork Hours: Monday through Friday, 6:45am - 3:45pmCity: BettendorfState: IowaWe care about our employees! We value and respect the talented and committed people that make up our practice. Be a part of an organization that works to make a difference in the lives of its patients by encouraging you to be your best every day.Position Responsibilities:In this role, you will be responsible for ensuring smooth MRI front office operations by performing opening duties and maintaining a clean, professional waiting area. Key responsibilities include greeting patients politely, promptly, and welcomingly, patient check-ins, updating patient and insurance information, verifying insurance eligibility, and collecting payments. This role also involves preparing paperwork for upcoming appointments, assisting patients with completing paperwork, addressing patient questions, and scanning and attaching reports to the patient's electronic medical record. Additional tasks include patient check-outs, scheduling follow-up appointments, and handling patient phone calls. ORA holds all our staff members accountable for providing high-level care, maintaining patient confidentiality, and complying with all HIPAA rules and regulations. As a member of our MRI Patient Registration team, you will be the first and last interaction that each patient will have during their visit to ORA's Imaging Center.Requirements:This position requires a high school diploma or equivalent. Previous customer service experience in a medical office is preferred. A successful candidate will possess a strong understanding of customer service principles, excellent interpersonal, oral, and written communication skills, and the ability to organize and prioritize tasks effectively and accurately.Benefits:More information about the benefits offered as part of our employment package with ORA Orthopedics is available here: . Please note that some benefits are dependent upon the position and employment status held.ORA Orthopedics is the Quad Cities' largest and most comprehensive orthopedic provider, proudly offering an integrated continuum of orthopedic care that includes orthopedic sub-specialty clinics, walk-in care at our Urgent OrthoCARE clinics, diagnostic imaging, physical therapy, outpatient surgery, and more. For more information on our practice, visit our website at . Apply to join our team today!Job Posted by ApplicantPro