
Senior Manager, Program Management - Operations Planning & Management - Walmart Connect
- Hoboken, NJ
- $96,000-186,000 per year
- Permanent
- Full-time
- Manage and facilitate the rhythm of the business for Operations & Client Services, including leadership meetings, offsites, agendas, presentations, and follow-ups.
- Track and report on RevOps and Program Management OKRs, as well as organizational strategy, objectives, and roadmaps.
- Prepare leadership materials and ensure directors have the information needed for QBRs, MBRs, and WBRs.
- Own organizational communications and knowledge management, including newsletters, leadership updates, Confluence, all-hands, and event planning.
- Support leadership with budget tracking, annual and ongoing headcount planning, and critical business-driven projects.
- Drive associate engagement, learning and development programs, and team-building initiatives.
- Provide administrative and operational support, including organizational charts, ad hoc requests, and coordination with leadership teams.
- Proven expertise in program/project management (planning, prioritization, execution, and follow-through).
- Strong organizational skills with the ability to manage multiple workstreams, deadlines, and stakeholders simultaneously.
- Experience with OKR tracking, reporting, and translating strategy into actionable plans.
- Skilled in building and optimizing business rhythms (QBRs, MBRs, WBRs, all-hands, newsletters, etc.).
- Ability to drive cross-functional initiatives (e.g., disaster readiness, headcount planning, budget tracking).
- Experience with organizational design, headcount planning, and operational forecasting.
- Excellent written and verbal communication skills, with the ability to distill complex updates into clear, executive-ready materials.
- Strong facilitation and presentation-building skills (slide decks, agendas, leadership prep).
- Experience managing internal communications, knowledge bases (Confluence, intranet), and organizational storytelling.
- Adept at working with senior leaders and cross-functional teams, with strong influencing and relationship-building skills.
- Ability to navigate ambiguity, anticipate leadership needs, and proactively fill gaps.
- Data-driven decision-making and scenario planning (e.g., disaster readiness, budget forecasting).
- Expertise in collaboration and documentation tools (Confluence, SharePoint, or similar).
- Proficiency in program management software (Asana, Smartsheet, Monday.com, or equivalent).
- Experience driving associate engagement, team-building, and learning & development programs.
- Ability to foster belonging and strengthen organizational culture.
3 years’ experience using intermediate functionality of Microsoft Office.
Bachelor's degree in Business, Human Resources, or related field and 4 years’ experience in project management, compliance, operations management, or related area OR 6 years’ experience in project management, compliance, operations management, or related area.
Bachelor's degree in Business, Human Resources, or related field and 4 years’ experience in project management, compliance, operations management, or related area OR 6 years’ experience in project management, compliance, operations management, or related area.Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.Managing a budget, profit and loss statement, or relate financial process, Master’s degree in Business Administration or related field like (not limited to) project management, compliance, operations management, or related area, Project Management CertificationPrimary Location...221 River St, Hoboken, NJ 07030, United States of AmericaWalmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.