PositionBusiness Relationship Manager (IT) (Industrial Soultions)LocationArden, NCAbout usBorgWarner is a global leader in delivering innovative and sustainable mobility solutions. We are a team of independent thinkers and innovators, united by a shared vision of a cleaner, energy-efficient world. Our unique environment brings together talented individuals, meaningful work, and cutting-edge technology.The BorgWarner Arden campus is home to two world-class technical centers and a state-of-the-art manufacturing facility specializing in the design and production of turbochargers, fans, and fan drive components for the automotive industry. Nestled in the scenic mountains of Western North Carolina, the Arden campus offers a wide range of career opportunities in a dynamic and innovative environment.Our CultureWe foster a diverse and inclusive workplace built on integrity, excellence, responsibility, and collaboration. The health and safety of our employees are our top priority.Career OpportunitiesWith over 80 locations in 19 countries, BorgWarner offers exciting local and global career paths. We value our people as much as our products and encourage you to explore our history, culture, and future vision.If this role excites you and aligns with your experience—even if you don’t meet every requirement—we encourage you to apply.For a listing of Asheville/Arden openings:Pay & BenefitsAll positions start at an above market pay rate for that position. Benefits are also above market and include the below for all fulltime employees:
Day 1 Medical Coverage with potential of no monthly premium
Onsite Health Clinic for employees and dependents (age 14 and over) at no cost
Dental, Vision, Life, AD&D, and Disability Coverage
Tuition Reimbursement Program after 18 months
Retirement Savings Plan (401k) with a matching program
Company paid holidays and vacation starting Day 1
POSITION SUMMARYBusiness Relationship Manager (BRM) is a liaison between IT and the business, oriented toward emerging needs. Driving digital transformation by digital technologies to create new or modify existing business processes, culture, and customer experiences to meet changing business and market requirements. Has significant knowledge in subject matters pertaining to both IT and the business. This person needs to have the ability to gather business requirements and convert them into projects or change requests focusing on the value-add creation. Experience in manufacturing (best Automotive) process is needed.KEY ACCOUNTABILITIES
Advice business on how to maximize their investment in IT and identify opportunities for leverage of IT
Business requirements gathering and analysis of the business value; leveraging global and regional IT Organization to address these needs
Stand accountable to the business for overall IT delivery (fulfills the task by coordinating other efforts),
Pre-project business solution design, project estimates for cost-benefit analysis
Plan IT budget and monitor IT spend to make sure IT costing effectively and meet Plant and Business Unit IT targets.
Work between internal/external IT service provides and the business to develop Service Level Agreement (SLA) negotiations
Communicate and negotiate with business leaders or business process owners on deliverables
Direct projects towards desired technology strategies and standards
Report back to business and IT on the status of projects and IT performance (score card)
Identify opportunities for business operational efficiency and drive to specific metrics for business cost saving and value realization
Perform other duties as needed.
Next generation competencies are a plusScrum and AgileData Science and Business AnalyticsMachine Learning and Robotic Process Automation (RPA)EXPERIENCE
Bachelor’s degree in Computer Science, Information Systems, or related technical degree
Business analytical skills confirmed by working experience, preferred in the Automotive Industry and SAP ERP
Experience in the digital manufacturing is a plus (IoT, I4.0, RPA)
Strong inter-personal and communication skills, including trainings and presentations
Experience in systems analysis and problem solving
Very good English in writing & speaking
IT projects management (Scrum, Agile) experience is a plus
Strong customer management skills and ability to understand and translate and define complex business requirements
Attention to detail and ability to quickly learn new technologies and tools
Ability to establish and maintain effective working relationships with others; work harmoniously and effectively as part of a team
Ability to work directly with middle to senior management as well as employees at all levels throughout the organization
Ability to prioritize multiple projects, work under tight deadlines, and handle changing priorities
Key Competencies
Subject matter expertise in both the business and the IT technologies used in the business.
Detail and good analytical skills
Interpersonal Skills
Communication and collaboration
Negotiation
Relationship management
Financial and business case development
Project Management
ITIL (Service management, SLA, score cards)
Presentation skills
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