Front Desk Coordinator - Decatur, AL

• Driven to climb the company ladder
• Possess a winning attitude
• Have a high school diploma or equivalent (GED)
• Complete transactions using point of sale software and ensure all patient accounts are current and accurate
• Have strong phone and computer skills
• Have at least one year of previous sales experience
• Participate in marketing/sales opportunities to help attract new patients into our clinics
• Be able to prioritize and perform multiple tasks
• Educate patients on wellness offerings and services
• Share personal chiropractic experience and stories
• Work cohesively with others in a fun and fast-paced environment
• Have a strong customer service orientation and be able to communicate effectively with members and patients
• Manage the flow of patients through the clinic in an organized manner
• Office management or marketing experience is a plus!

• Providing excellent services to members and patients.
• The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
• Greeting members and patients upon arrival
• Checking members and patients in to see the chiropractor
• Answering phone calls
• Re-engaging inactive members
• Staying updated on membership options, packages and promotions
• Recognizing and supporting team goals and creating and maintaining positive relationships with team members
• Maintain the cleanliness of the clinic and organization of workspace
• Confident in presenting and selling memberships and visit packages
• Keeping management informed of member concerns and following manager’s policies, procedures and direction
• Willingness to learn and grow
• Accepting constructive criticism in a positive manner and using it as a learning tool
• Able to stand and/or sit for long periods of time
• Able to lift up to 50 pounds
• Upholding The Joint Chiropractic’s core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY

The Joint Chiropractic