Company DescriptionAbout UsAt Blue Print Out, we specialize in delivering professional support solutions tailored to the needs of our clients across various industries. Based in Sandy Springs, GA, our commitment to excellence, responsiveness, and integrity allows us to stand out in today’s competitive market. We value growth, communication, and results—and we’re looking for team members who do too.Job DescriptionJob DescriptionBlue Print Out is seeking a dedicated and detail-oriented Service Account Assistant to support our client service operations. This role plays a vital part in assisting account managers, coordinating service activities, and ensuring prompt, effective communication between clients and internal teams. The ideal candidate will possess strong organizational skills and a proactive mindset to help maintain customer satisfaction and operational flow.ResponsibilitiesAssist Account Managers in managing client service requests and maintaining daily service operationsMonitor and track service orders, job tickets, and customer inquiriesServe as a liaison between clients and service departments to ensure deadlines and expectations are metMaintain accurate records of service activity, schedules, and communicationsPrepare reports and summaries of client activity and service performanceResolve minor customer concerns in a timely, professional mannerSupport billing processes by collecting and organizing service data for invoicingCoordinate with other departments (logistics, printing, admin) to meet service requirementsQualificationsQualificationsAssociate’s degree or higher preferred; experience in administrative support or customer service roles will be consideredStrong attention to detail and ability to multitask under pressureExcellent verbal and written communication skillsProficient in Microsoft Office Suite (Excel, Word, Outlook)Proven ability to handle confidential information with discretionStrong problem-solving and coordination skillsExperience in service-based or logistics industries is a plusAdditional InformationBenefitsCompetitive salary ($57,000 – $61,000 annually)Growth and advancement opportunities within the companyHealth, dental, and vision insurance optionsPaid time off and holidaysSupportive and professional work environmentOngoing training and development opportunities