Sr. Manager, Sales & Partnerships
Figure8
- Miami, FL
- $100,000-125,000 per year
- Permanent
- Full-time
- Develop and implement a local revenue strategy focused on partnerships, group sales, and community-driven ticketing.
- Own a local revenue goal of $1.3M annually, and design tactical initiatives to meet or exceed it.
- Build and manage a sales pipeline across verticals (e.g., hotels, event planners, corporate clients, tourism partners, concierges, schools, and community groups).
- Build referral-based partnerships with Miami hotels, tour operators, travel agents, and local businesses.
- Serve as the key contact for local clients, including organizing site visits, walkthroughs, and presenting proposals for group/event bookings.
- Create and manage a local ambassador program (hotel concierges, influencers, bloggers, local guides) to drive awareness and referrals.
- Offer tools and incentives (e.g. ticket commissions, perks) to keep MOIC top-of-mind among tourism and hospitality professionals.
- Plan and execute “familiarization” (FAM) events, influencer nights, client mixers, and partner activations.
- Personally host and steward key partners through the MOIC experience to convert them into evangelists.
- Develop and manage a street team program to activate in high-traffic areas and events or schools/camps to partner with for awareness and visits.
- Represent MOIC at community and tourism events, building presence through sponsorships, activations, and grassroots outreach.
- Track all offline revenue channels using a CRM and sales performance tools.
- Analyze ROI on campaigns, events, and partnerships — and optimize approach to maximize conversion.
- Manage a local sales budget and keep expenses within 25% of attributed revenue.
- Partner with the GM and HQ marketing team to align on messaging, campaign timing, and operational readiness.
- Coordinate group bookings and events with the local ops team to ensure seamless guest experience.
- Be present onsite 3+ days a week during launch (or as needed) and available for evening/weekend events when necessary.
- 5+ years of experience in sales, marketing, or business development in attractions, hospitality, events, or tourism.
- Proven track record in generating B2B leads, closing deals, and exceeding sales targets.
- Strong public speaking and presentation skills; confident in leading partner events and meetings.
- Local Miami market knowledge — tourism seasons, key hospitality partners, and event calendars.
- Comfort with CRM systems (e.g., HubSpot, Salesforce) and working with data to track success and make adjustments.
- Ability to independently manage programs while collaborating with cross-functional stakeholders.
- Strong organizational skills with a creative mindset — equally at home with spreadsheets and street fairs.
- Existing relationships with Miami hotels, DMCs, or tourism boards.
- Previous experience building an ambassador/influencer program or grassroots campaign from scratch.
- Background in selling birthday party packages, venue rentals, or team-building events.
- Spanish fluency or multilingual skills.
- Experience with opening a new venue or launching a market.
- A passion for playful, immersive experiences and the joy of ice cream.
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- Ability to advance within the organization