Senior Cloud Support Engineer (AWS + Kubernetes) Plano, TX
Career Mentors, LLC
- Plano, TX
- $72.00 per hour
- Contract
- Full-time
Type: W2 Only
Duration: 12+ Months (Potential Extension or Contract-to-Hire)
Rate: $72/hr (W2)AWS expertise: Strong experience with ECS, EC2, Lambda, IAM, or CloudFormationContainerization: Proficient with EKS or Kubernetes (EKS clusters)Infrastructure as Code: Hands-on experience with TerraformSupport Ops: Experience with ticketing systems and managing a high volume of support ticketsScripting: Unix shell or Python scriptingTroubleshooting: Skilled at debugging cloud and security access issuesKey Responsibilities:Provide L1/L2 support and incident management across AWS platformsServe as primary contact for developers via ticketing systemsLeverage automation tools to enhance scalability and reliabilityPerform root cause analysis and document preventive actionsOptimize operational efficiency and cloud performanceSupport mixed environments (Unix, Linux, Windows, Mainframe)Additional Desired Experience:Comfortable reading Java and Python codeExperience with Oracle DBA, Cassandra, CockroachDBMiddleware/messaging platforms: Kafka, MQApp server experience with TomcatFamiliarity with monitoring and alerting toolsTopTech Talent is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, citizenship status, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.🚫 Third-party recruiters, please do not reach out for this role.