
Resident Monitor I (Male Swing Shift)
- Tacoma, WA
- $18.65-27.98 per hour
- Permanent
- Full-time
We empower justice-involved individuals to overcome adversity and reach their full potential.For over 60 years, we have proudly served our clients and customers with quality, professionalism and compassion. We are a nationally recognized social enterprise with multiple business units and diverse facilities across Washington state, dedicated to delivering value to our communities and providing a chance for change.What We OfferAt Pioneer, our employees are our most valuable asset. That's why we're proud to offer a comprehensive Total Rewards package designed to support your health, security, and work-life balance.CompensationNew hires for this position typically start between $18.65 and $23.31 hourly, depending on factors such as work location, experience, qualifications, skills, competencies, internal equity, and market conditions. While the full pay range is provided to support pay transparency, individual compensation will vary within the range based on these factors.Benefits
You'll become benefits-eligible after just 30 days of full-time employment (minimum 30 hours/week), including:
- Medical
- Dental
- Vision
- Flexible Spending Accounts
- Life Insurance
- Accidental Death & Dismemberment (AD&D)
- Disability Insurance
- Dependent Daycare Flexible Spending
- Tuition Assistance - 100% for bachelor's, 50% for graduate programs
- Robust Retirement Plan - 3.5% annual contribution plus 3.5% matching with a 6% individual contribution
- Employee Recognition Programs
- Public Transportation Discounts
- Employee Assistance Program (EAP)
- Monitors and controls entrance to a secure facility
- Completes intake, program orientation, and discharge procedures for all residents upon arrival and at exit
- Performs scheduled and random urinalysis testing, inspections, shakedowns, counts, or breath tests
- Conducts pat-searches of residents and inspects belongings; conducts contraband control and confiscation
- Supervises and monitors resident movement, activity, and rule compliance
- Organizes and supervises resident work details to assist in maintaining facility cleanliness
- Assesses and responds appropriately to resident behaviors, attitudes, and dispositions
- Documents disciplinary action for rule violations in accordance with contracting agency requirements
- Stores, monitors, and dispenses resident medications following prescribed protocol
- Welcomes visitors with professionalism and courtesy; verifies proper identification for clearance and entry
- Conducts physical grounds and facility safety checks
- Assesses, evaluates and reports internal and external safety, sanitation, and security concerns
- Patrols building to observe residents and activities for safety and compliance
- Conducts and logs facility counts ensuring accuracy of all accountability documentation
- Ensures compliance with all health, hygiene, safety and maintenance requirements
- Conducts scheduled and impromptu cleanliness checks of the facility and residents' personal belonging
- Takes appropriate corrective action to ensure work is performed safely and without injury to self or others
- Operates and monitors video and GPS surveillance technologies
- Ensures all equipment necessary for each shift is operational and documents as necessary
- Assumes shift responsibilities in the absence of a Resident Monitor II
- Receives, gives, logs, and archives accurate shift reports addressing incidents, medical problems, discipline, new arrivals, and special instructions
- Ensures accurate data entry into a community corrections software platform to include resident photos
- Completes file audits to include medication control, contraband control, and urinalysis tracking
- Monitors delivery, storage, preparation and service of meals; cooks and serves food in absence of kitchen staff
- Maintains confidentiality and ensures sensitive information is shared only on a “need-to-know” basis
- Completes all required trainings
- Assists with coordination and administrative tasks related to inspections, program reviews, and internal/external accreditation audits
- Must be available to perform the essential functions of this job whenever scheduled to work; occasional overtime may be required
- Attends and participates in shift/staff meetings and work groups to identify and solve problems
- Promotes and models teamwork and collaboration with coworkers
- Works in partnership with Community Corrections Officers and/or Case Managers to achieve program goals
- Responds to emergency situations within the facility and calls first responders as needed
- Makes emergency notifications to facility Director and Assistant Director when necessary
- Communicates with residents, staff, and partners in a professional manner to create culture of positivity
- High School Diploma/GED
- Must be able to pass and maintain security clearances as required by the Federal Bureau of Prisons (FBOP)
- Must obtain CPR, First Aid, and Food Handler certifications within two weeks of hire and maintain throughout employment.
- Experience with Microsoft Office Suite, Outlook, and Internet browser navigation.
- Associate's Degree in criminal justice, social services, or related field
- 6 months of experience working in the human services, criminal justice, and/or correctional system(s) including internships and/or volunteer placements