
Corporate Account Manager
- Detroit, MI
- Permanent
- Full-time
- Retains and profitably grows sales through proactive management and winning specifications of Corporate Accounts.
- Meet or exceed annual growth expectations on a consistent basis.
- Presents all of SMC’s capabilities, services and products to current and prospective target customers
- Serves as the primary contact for assigned customers and is responsible for customer growth
- Represents the voice of the customer’s needs and goals within the organization
- Leads all aspects of the sales process, calling upon others to assist in solution development
- Own and manage customer relationship
- Develop and execute detailed customer action plan and forecast as required
- Maintains/creates very strong and deep-rooted relationships with key decision makers within designated strategic target accounts; recognized and respected by customer’s top management team within top rated accounts
- Effectively utilize SMC tools and resources to ensure organizational consistency and efficiency
- Complete market reports as new and relevant information becomes available. Initiate and manage Investment Opportunities.
- Manage SMC assets appropriately and be able to successfully calculate ROI using the RINGI process
- Have passed all training required by SMC
- Be competent in all SMC sales philosophy, strategies, and tactics
- Use and accurately maintain CRM: sales calls, projects, opportunities, contacts, lead, success reports, to align customer data regionally, globally as necessary.
- Implementing complex pricing proposal and agreements that satisfy customer requests while maintaining profitability for SMC, including global agreements.
- Developing and implementing a sales channel strategy that meets the needs of the corporate account.
- Identifying new projects and opportunities at customer such as plant expansions, machinery purchases, improvements, etc.
- Consistent and timely communication with the key decision makers of the customer, including related OEM’s, engineering firms, subcontractors, etc.
- Coaching/mentoring experiences with less senior sales staff and peers with a focus on the plant level salespeople at the corporate acct.
- Successfully complete other duties as prescribed by the Sales/Branch/Industry Manager
- Customer facing position; with the majority time spent at customer site
- Potential travel with some extended stay away from home
- Physically capable of lifting SMC products and displays up to 50 lbs.
- Bachelor’s degree in Business, Marketing, Engineering or related technical field, or equivalent experience.
- Proven sales experience with SMC or equivalent industrial automation sales experience.
- Extensive knowledge of industrial automation applications.
- Demonstrated track record of meeting and exceeding sales or performance targets.
- Comprehensive understanding of pneumatic components and their application.
- Understanding of competitive product lines.
- High level communication, negotiation, problem-solving, and leadership skills.
- Proficient in CRM and the use of computers and ability to learn new programs and tools as required.
- Clean driving record.