The Louisiana Department of Veterans Affairs is an Equal Opportunity Employer and State as a Model Employer (SAME) to promote diversity and inclusion in the workplace.
Summary of Position:
Answer and route incoming calls and records messages. Program automated phone answering service for Activities of the Month. Greet visitors and provide information and directions. Issue name badges for all employees. Deal tactfully with parties in all situations, whether ordinary, emergency or delicate in nature. Locate telephone numbers and provide information to callers. Incumbent will place long distance and conference calls in accordance with their assigned duties. Records and maintain a record of long distance calls.
Distribute order and issue all office supplies and complete and submit necessary requisitions all office supplies. Function as the key control coordinator. Maintain a log for all meeting held in main Conference room. Ensure that all equipment in the Administration copy room functions properly.
Light typing duties.
Pages staff and makes regular and emergency announcements using public address system.
Locate telephone numbers and provides information to callers.
Receives incoming mail and prepares outgoing return mail for pick-up.
Other related duties as required.
This position is located at SWLVH in Jennings, Louisiana.
A Resume will not be accepted in lieu of work experience. An application may be considered incomplete if the work experience and education sections are not completed.
There is no guarantee that all applicants will be interviewed. The hiring manager has 90 days from the closing date of the announcement to make a hiring decision. Should you be selected for an interview, you will be notified by the contact information listed on your application.
Applicants must have Civil Service test scores for 8500-Office Support Exam in order to be considered for this vacancy unless exempted by Civil Service rule or policy. If you do not have a score prior to applying to this posting, it may result in your application not being considered.
Applicants without current test scores can apply to take the test here:
To apply for this vacancy, click on the "Apply" link above and complete an electronic application which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process by selecting the 'Applications' link after logging into their account. Below are the most common status messages and their meanings.
While we encourage all interested applicants to apply, please be aware that there are various reasons that your application ;may be disqualified from consideration including, but not limited, to:
Failure to fully complete the education and work experience sections of the application; (Please note for the education section that the semester area refers to the # of credit HOURS and not the # of semesters you completed)
Submission of a resume and/or SF-10 application in lieu of the online application. Information on the resume will not substitute and must also be included on the actual job application in order to be considered.
Failure to list complete license information (if applicable to the job position).
Failure to submit an equivalency evaluation statement for an international degree by the closing of this announcement.
For further information about this vacancy contact:
One year of experience in which clerical work was a major duty
Training in a business or clerical-related curriculum in a business school or technical institute will substitute for the required experience on the basis of six months of training for six months of experience.
Completion of a business or clerical-related curriculum in a business school or technical institute will substitute for the required one year of experience.
College training will substitute for the required experience on the basis of 15 semester hours for six months of experience.
Business or technical school training with less than completion will only be credited in six month increments. Similarly, college training will only be credited in 15 semester hour increments.
Any college hours or degree must be from a school accredited by one of the following regional accrediting bodies: the Middle States Commission on Higher Education; the New England Commission of Higher Education; the Higher Learning Commission; the Northwest Commission on Colleges and Universities; the Southern Association of Colleges and Schools; and the Western Association of Schools and Colleges.
Function of Work:
To perform a variety of clerical duties that requires some independent judgment to accomplish in support of the staff members and/or operations of an organizational unit or program.
Employees follow detailed procedural guidelines in completing well-defined duties.
Level of Work:
General from higher-level clerical and/or supervisory personnel.
Location of Work:
May be used by all state agencies.
Differs from Administrative Coordinator 1 by the presence of responsibility for clerical duties that require some independent judgment to perform.
Differs from Administrative Coordinator 3 by the absence of advanced level duties that not only require some independent judgment, but also involve a greater scope and complexity.
Examples of Work
NOTE: Positions allocated at this level tend to focus on several examples of work as listed below:
Processes routine paperwork and/or enters data into a department log or database in the servicing of a client.
Prepares, indexes, and scans documents into imaging system; may ensure quality of scanned images.
Prepares requisitions for the purchase of supplies; may involve entering information into an automated system.
Receives, stores, and distributes supplies; maintains inventory of such.
Collects and prepares for processing time and attendance sheets for department or office.
Maintains department's records system, including filing and retrieving documents, researching files, etc.
Serves as clerical assistant to a manager, which may include keeping appointment schedule, preparing travel, issuing directives to others on their behalf, and relieving the manager of administrative matters.
Serves as receptionist for the assigned work unit.
May deliver and pick-up various materials.
Performs related duties as assigned.
Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to "make a difference" through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career. As a state employee, you will earn competitive pay, choose from a variety of benefits and have access to a great professional development program.
Flexible Working Arrangements – The flexibility of our system allows agencies to implement flexible working arrangements through the use of alternative work schedules, telecommuting and other flexibilities. These arrangements vary between hiring agencies.
Professional Development - The Comprehensive Public Training Program (CPTP) is the state-funded training program for state employees. Through CPTP, agencies are offered management development and supervisory training, and general application classes on topics as diverse as writing skills and computer software usage.
Insurance Coverage – Employees can choose one of several health insurance programs ranging from an HMO to the State's own Group Benefits Insurance program. The State of Louisiana pays a portion of the cost for group health and life insurance. Dental and vision coverage are also available. More information can be found at .
Deferred Compensation – As a supplemental retirement savings plan for employees, the State offers a Deferred Compensation Plan for tax deferred savings.
Holidays and Leave – State employees receive the following paid holidays each year: New Year's Day, Martin Luther King, Jr. Day, Mardi Gras, Good Friday, Memorial Day, Independence Day, Labor Day, Veteran's Day, Thanksgiving Day and Christmas Day. Additional holidays may be proclaimed by the Governor. State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.
Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to): Louisiana State Employees Retirement System (
State of Louisiana