Over-the-Counter Parts Sales Representative

Reliable Appliance LLC

  • Anchorage, AK
  • $18.00-22.00 per hour
  • Permanent
  • Full-time
  • 26 days ago
Benefits:
  • 401(k) matching
  • Company parties
  • Employee discounts
  • Health insurance
  • Paid time off
We are seeking a motivated and customer-focused Over-the-Counter Parts Sales Representative to join our team. This position involves assisting walk-in customers, responding to email inquiries, text messages, and other forms of communication from customers seeking appliance parts. You will help customers by looking up parts diagrams, checking our in-stock inventory, and placing special orders when needed.No prior appliance experience is required — we will provide full training!Key Responsibilities:
  • Assist walk-in customers with appliance parts inquiries and purchases
  • Respond to customer inquiries via email, text, and phone in a timely and professional manner
  • Look up parts diagrams to identify correct components for customers’ needs
  • Check stock availability and place special orders as needed
  • Maintain a clean, organized, and welcoming sales counter area
  • Provide friendly, helpful service to ensure a great customer experience
  • Collaborate with other team members to fulfill orders and keep accurate records
Qualifications:
  • Strong customer service and communication skills
  • Basic computer skills and ability to learn parts lookup systems
  • Attention to detail and organizational skills
  • Ability to handle multiple customer inquiries at once
  • Positive attitude and willingness to learn
  • Previous retail or customer service experience preferred, but not required
Benefits:
  • 401(k) plan
  • Paid Time Off (PTO)
  • Health Insurance
  • On-the-job training
  • Supportive team environment

Reliable Appliance LLC