Claims Assistant
Richmond National
- Glen Allen, VA
- Permanent
- Full-time
Location: On-site in Glen Allen, VA 23060Overview: Richmond National is an excess and surplus lines insurance company that specializes in underwriting property, casualty and professional liability risks for small businesses that have difficulty finding coverage in the standard insurance market. We are seeking a motivated and detail-oriented Claims Assistant to provide essential support to our claims team to help ensure timely and accurate claims handling. This is an excellent opportunity to join a small, collaborative team and grow with our company.Key Responsibilities:
- Assist in the intake of insurance claims for all lines of business, including, but not limited to: Allied Healthcare, Professional Liability, Public Entity, Commercial Property, Excess Liability, General Casualty, Contractors, Product Liability, and Management Liability.
- Monitor Claims department email inbox and field calls.
- Perform general administrative tasks to support the Claims Examiners, including but not limited to drafting basic correspondence, mailing, data entry, retrieving fire and police reports.
- Maintain and update claims records and documentation.
- Process financial transactions as needed.
- Coordinate with internal and external stakeholders to facilitate the claims process.
- Other job-related duties as assigned.
- Associate’s or Bachelor’s degree preferred.
- Previous experience in an administrative or support role, preferably within the insurance industry.
- Strong organizational skills and attention to detail.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to work independently and as part of a team in a fast-paced environment.
- Medical, Dental, and Vision insurance plans. FSA/HSA plans available.
- Basic Life/AD&D/Short Term/Long Term Disability coverage.
- 401(k) - Company match of up to 6%
- Flexible PTO plan, 11 paid company-wide holidays, plus your birthday off.
- Recognized as a Top Workplace by Richmond Times-Dispatch