Description :SUMMARY:The Account Manager is responsible for growing an established territory and customer base by developing and growing relationships and business within existing accounts. This individual calls on engineers, maintenance, purchasing and others to determine their needs. Working collaboratively with their colleagues, this individual focuses on building strong customer relationships and their profitability to drive both the customer’s and the company’s success.DUTIES AND RESPONSIBILITIES:
Grow territory and revenue by managing and expanding existing accounts.
Drive profit margin and customer success.
Conduct business reviews and opportunity pipeline planning.
Collaborate with internal teams to bring solutions and deliver value.
Use a consultative approach to recommend add-ons and value-based products to grow business.
Develop and maintain a pipeline of opportunities within existing accounts to support revenue growth.
Quote activity, close deals, and track sales metrics.
Identify, present and document productivity gains and cost savings opportunities to exceed customer’s goals.
Assist and resolve customer requests and/or problems in a prompt and professional manner.
May perform replenishment duties for vending machines at their assigned customer Accounts.
Work closely with suppliers to secure mutual business through joint sales calls.
Deliver training and demos for new products.
Report market conditions and competitor insights to leadership.
Other duties as assigned
Reports to the District Sales Manager
SKILLS AND EXPERIENCE REQUIRED:
5+ years outside sales experience (preferred)
Required: Industrial/MRO/metalworking background
Strong business acumen and self-starter mindset
Track record in customer retention and account expansion
Proficient in CRM tools and Microsoft Office Suite
Automated Procurement Systems (e.g. industrial vending) experience preferred
Excellent interpersonal, oral and written communication skills to include presenting and negotiating skills
Passionate, Adaptable, Customer Focused and Teamwork oriented
Strong sense of urgency and accountability
Valid driver’s license and ability to travel
Calm under pressure and team-oriented
Strong attention to detail, time management and highly organized
Experienced with project & territory management
Minimum: High school diploma (post-secondary preferred)
DGI Supply is an Equal Opportunity Employer. Candidates are subject to post-offer background checks and a drug screen.#LI-HybridLicences & certifications Drivers License
