Technical Infrastructure Program Manager, Deployment Readiness - WW Technology Deployment, Amazon Robotics

Amazon

  • Westborough, MA
  • Permanent
  • Full-time
  • 1 month ago
DESCRIPTIONAmazon is building the next generation software, hardware, and processes that will run the global network of fulfillment centers that move many millions of units of inventory, and ensure that customers get what they want when we promised. We do this by building automated solutions to handle things that technology does well, while relying on people to handle things that humans do well. We are constantly innovating in the ways we are automating and accelerating the delivery of products and packages which includes building custom hardware and applying robotics, autonomy, supply chain optimization, machine learning, manipulation, image processing, and real-time data processing using distributed systems.The WW Technology Deployment org is seeking a talented and solutions-oriented Technical Infrastructure Program Manager to contribute to delivering transformational innovation to the business. You will be part of a team with the mission to ensure that robotics technologies maturing through the development pipeline are vetted and tested in the field, during Alpha and Beta deployments, to identify and resolve issues upstream before deployments at scale. This role is a key part of a technical team, with the following responsibilities.Key job responsibilities
  • Lead strategic Deployment Readiness projects with significant technical depth and breadth;
  • The TIPM acts as the leader for new Robotics solutions during pre-GA phases, planning, scheduling and executing Alpha and Beta deployments;
  • End-to-end ownership of large-scale Robotics deployment projects and delivery including resources, CAPEX, schedule and vendor management;
  • Provide iterative feedback on Work Instructions and execution plans to achieve consistent outputs;
  • Complex stakeholder management: work very closely with the Real Estate, IT, Launch and Operations teams from project start to end;
  • Manage large third-party installation teams during the execution of Alpha and Beta deployments;
  • Lead technical design reviews and propose design solutions for material handling and storage solutions that meet both business needs and leverage global design standardization;
  • Ensure compliance with safety and quality standards;
  • Drive alignment of New Product Introduction strategy with internal stakeholders and external partners;
  • Communicate project status, drive and elevate decision making and help requests;
  • Travel requirement for this role is up to 75%
BASIC QUALIFICATIONS- 3+ years of technical infrastructure management experience
- Experience with program management, tracking complex schedules, and allocating resources
- Experience working across teams, defining program requirements, and optimizing cross-team processes to improve efficiency and delivery
- Confidence operating independently and working with ambiguity
- Ability to deliver in a fast-paced environment
- Excellent verbal and written communication skillsPREFERRED QUALIFICATIONS- Experience deploying automation in complex industrial setting
- Experience devising metrics, tracking goals, and analyzing business impact of programs/initiatives
- Ability to understand and discuss technical concepts, schedule trade-offs, and evaluate new concepts with technical leads
- Able to travel throughout North America and Europe up to 50% of the timeAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

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