Senior IT Platform Engineer

DKMRBH Inc

  • Orlando, FL
  • Permanent
  • Full-time
  • 1 day ago
  • Apply easily
About the RoleJetBlue is seeking a Senior IT Platform Engineer to design, build, and support enterprise-grade cloud and infrastructure platforms. This role involves maintaining high availability of critical systems, automating cloud pipelines, troubleshooting complex issues, and mentoring junior engineers. Candidates should bring strong cloud/SRE experience, technical leadership, and a passion for JetBlue's values: Safety, Caring, Integrity, Passion, and Fun.Key Responsibilities
  • Design, build, and manage cloud infrastructure and automated deployment pipelines.
  • Maintain and support infrastructure platforms to ensure uptime and minimize incidents.
  • Troubleshoot and resolve complex technical issues across hardware, software, and cloud systems.
  • Provide guidance, mentorship, and training on new technologies to team members.
  • Test, evaluate, and implement emerging tools and solutions.
  • Manage upgrades, enhancements, migrations, integrations, and releases in cloud and disaster recovery environments.
  • Support backup/recovery processes and resolve escalated issues.
  • Participate in 24x7 on-call rotation for production support.
  • Ensure compliance with SOX, PCI, IT General Controls, and other regulatory requirements.
Minimum Qualifications
  • High School Diploma or GED.
  • 8+ years of experience supporting production environments in cloud or hybrid settings.
  • 5+ years of Site Reliability Engineering (SRE) experience in Azure, AWS, or Google Cloud.
  • Hands-on experience with:
  • Kubernetes (clusters, Helm, Docker)
  • Infrastructure as Code (Terraform or equivalent)
  • CI/CD tools (GitHub Actions)
  • Monitoring tools (Grafana, Prometheus, or similar)
  • Databases and Directory Services
  • Knowledge of IT best practices (Infrastructure, CI/CD, Change Management, Cloud Security).
  • Flexible to support emergency incidents and occasional overnight travel (10%).
  • Must pass pre-employment drug test and be legally authorized to work in the U.S.
Preferred Qualifications
  • Bachelor's degree in Computer Science, Engineering, or related field.
  • Experience with Fastly CDN and Network Director Software.
  • Experience managing applications in Azure or hosted datacenter environments.
  • Microsoft Certified Technology Specialist (MCTS) or equivalent.
Work Expectations
  • Regular, reliable attendance and flexibility for occasional off-hours work.
  • Ability to uphold professional appearance and represent JetBlue's culture.
  • All crewmembers may assist with light aircraft cleaning when traveling on JetBlue flights.
  • Commitment to safety as JetBlue's top priority, including reporting concerns through JetBlue's confidential safety reporting systems.

DKMRBH Inc