Commercial Lines Customer Service Representative (CSR)
The Misch Group
Centerport, NY
Permanent
Full-time
12 days ago
Overview:A forward-thinking independent insurance broker seeks a dedicated Commercial Lines CSR. This role involves providing outstanding and timely client service in collaboration with our seasoned Account Executives and Producers. The ideal candidate will play a crucial role in maintaining and enhancing client relationships through expert management of their accounts.Responsibilities:Maintain a working knowledge of Property and Casualty accounts, tailoring this knowledge to a diverse client base.Investigate and respond to client questions regarding policies and coverages with accuracy and detail.Efficiently market and quote both new and renewal business, achieving favorable coverage and cost outcomes for clients.Interact professionally with carrier underwriters and utilize online rating portals to secure competitive quotes.Systematically organize and manage information for account renewals, ensuring a streamlined process.Qualifications:A minimum of one year's experience in the insurance industry, particularly in Commercial Insurance.A current Property & Casualty (P&C) license is preferable.Comprehensive understanding of the insurance and/or brokerage sector.Technical expertise in product areas and industry practices.The capacity to provide insightful risk management consultation and advice to our management team.Proficiency with standard computer software, including the Microsoft Office suite (Word, Excel, Outlook).Strong verbal and written communication skills, capable of engaging professionally with clients and internal teams.We offer a dynamic work environment where your contributions are valued and recognized. Join us in delivering tailored insurance solutions with a personal touch. If you are ready to take your career to the next level and contribute to our clients' success, apply to join our team today.