Hotel Front Desk Attendant

Home2 Suites Crestview

  • Crestview, FL
  • Permanent
  • Full-time
  • 14 days ago
  • Apply easily
We are seeking an enthusiastic Hotel Front Desk Attendant who will be the first point of contact for our guests, creating a positive and lasting impression. You will handle all aspects of a guest's stay, from check-in to check-out, while embodying our property’s vision, mission, and core values. Your multitasking skills and guest-focused mentality will be key to ensuring a seamless experience.Responsibilities:
  • Operate the hotel switchboard, answer inquiries, and transfer calls as needed.
  • Balance cash at the end of the shift and generate accounting reports for the benefit of the next shift
  • Handle guest check-ins, check-outs, and payment processing with accuracy.
  • Answer queries regarding the hotel’s services, charges, dining facilities, sports facilities, and travel directions
  • Take reservations over the telephone, through emails and in person, including groups
Qualifications:
  • Physical ability to stand, walk, and lift up to 25 pounds as needed.
  • Experience in food service or hospitality is preferred but not required—we welcome applicants at all experience levels.
  • Proven customer service experience with a strong guest-focused mentality
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Availability to work flexible schedules, including weekends and holidays.
About Company:
Our property's vision is to have a positive impact. We value relationships, reputation, and returns for all employees, not just owners.

Home2 Suites Crestview