
Claim Director-Westchester Casualty
- Alpharetta, GA
- $79,300-134,700 per year
- Permanent
- Full-time
- Analyzes coverage and communicates coverage positions, as warranted, under direction of supervisor.
- Provides outstanding customer service and works well with the insured, broker and claimant in the adjustment of trucking and rideshare risks.
- Conducts, coordinates, and directs investigation into loss facts and extent of third-party damages.
- Directs and closely monitors assignments to experts and defense counsel.
- Evaluates information on coverage, liability, and damages to determine the extent of exposure to the insured and the company.
- Sets timely reserves within authority or makes claim recommendations concerning reserve changes to supervisor.
- Travels to conferences, mediations, and trials as necessary.
- Responsible for litigation management.
- A minimum of 5+ years experience handling casualty claims.
- Experience in successfully handling severity exposure claims
- Strong background and demonstrated ability in dealing with significant coverage matters including manuscript endorsements.
- Extensive knowledge of claims handling concepts, practices, and procedures
- Ability and willingness to travel as needed
- Ability to make prompt, intelligent decisions based upon detailed analysis of complex issues.
- Demonstrated strong relational skills particularly in adverse or high-pressure situations.
- Analytical, Detailed Oriented
- Customer focus - responsive with an appropriate sense of urgency
- Strong Communication Skills - including the ability to listen effectively; to confidently and diplomatically express opinions and voice concerns with other team members; and to present superior written communication to varied audiences.
- Excellent Interpersonal Skills: Ability to establish trust and effective working relationships with others on an external and internal basis.
- Strong Negotiation and Presentation Skills
- Ability to work collaboratively, independently and as part of a team.
- Ability to Multitask
- Ability to adjust and adapt in an ever-changing environment
- Technically proficient
- Committed to high standards of behavior and performance